Tom Yerace

My experience with Ken Ganley Ford in Parma was overall positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was positive. The team is very knowledgeable of their products and were responsive to my calls and emails during the leasing process. The dealership was clean and the staff were friendly. We did hit a hiccup due to a recall, which caused some delays. However, I was impressed by how they handled the situation when I reached out and they were able to turn things around. In the end, I left satisfied with the outcome and would recommend this dealer. While there were bumps along the way, their responsiveness and willingness to resolve the issue made a big difference. More

Report | Print

Excellent Service! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! Quick and prompt great looking service manager excellent beard. The only place I go for service and sales! More

by Mary Watson Verified Customer Verified Customer

Report | Print

Had my car in for service on Monday. I was told it was fixed. Drove it for about 5 minutes and the same problem happened. I was disappointed because again I was inconvenienced and had to I was told it was fixed. Drove it for about 5 minutes and the same problem happened. I was disappointed because again I was inconvenienced and had to take the car back in. Jeremy was very nice about things and did get me a rental car. I’m just so disappointed because I thought the issue was resolved. Feeling frustrated!😡 More

by LZANATH98 Verified Customer Verified Customer

Report | Print

Very friendly and knowledgeable staff! Bolaji was so nice but made the car shopping process fun! Managers Tom and Ken were very helpful and kind as well. I highly recommend this dealership Bolaji was so nice but made the car shopping process fun! Managers Tom and Ken were very helpful and kind as well. I highly recommend this dealership to all my friends and family! More

Report | Print

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

Report | Print

This is my first new car, I was nervous. They made the experience great,fun They made the experience great,fun More

Report | Print

Pam was a joy to work with! She made it seamless and easy to lease! She made it seamless and easy to lease! More

Report | Print

Second vehicle purchased from Ken and the dealership. Can’t say enough good things about everybody there. Every question and concern they help me to understand to make the process so much easier. Between Can’t say enough good things about everybody there. Every question and concern they help me to understand to make the process so much easier. Between sales and service I recommend enough! More

Report | Print

Always take me on time. Staff goes over and above with service Very dependable and honest Staff goes over and above with service Very dependable and honest More

by SONJARENZ Verified Customer Verified Customer

Report | Print

My salesperson George was excellent! I ordered an Explorer and it arrived in just 10 day! I ordered an Explorer and it arrived in just 10 day! More

Report | Print