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Tom Scelfo

Overview Reviews (13) Inventory (160)

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Tom Scelfo

Service Advisor

Honda of Toms River

346 Route 37 East
Toms River, NJ 08753

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4.9

13 Reviews

Overview Reviews (13) Inventory (160)

4.9

13 Reviews

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13 Reviews of Tom Scelfo

May 29, 2025

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Employee Rating

Is was a great and I like everything about it, thank you for your service for your service More

by HELENADARKUOA

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita

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May 29, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Honda of Toms River. Your satisfaction means a lot, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 23, 2025

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Employee Rating

Job was on time well done and people were courteous. Very satisfied with results. Good job Very satisfied with results. Good job More

by GREEN82LOTUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 24, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that you were satisfied with the service at Honda of Toms River and that our team was courteous and timely. We appreciate your support and hope to see you again soon! Sincerely, The Honda of Toms River Team

May 24, 2025 -

Honda of Toms River responded

May 10, 2025

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Employee Rating

Very good experience. Will definitely come back. Service manager was pleasant and knowledgeable. Dealer was located near my home. Will definitely come back. Service manager was pleasant and knowledgeable. Dealer was located near my home. More

by belinski.jeff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita

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May 10, 2025 -

Honda of Toms River responded

Thank you for your kind words, Jeff! We're thrilled to hear that you had a very good experience at Honda of Toms River. It's great to know that our service manager was able to assist you and that our location is convenient for you. We look forward to welcoming you back next time! Sincerely, The Honda of Toms River Team

May 06, 2025

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Employee Rating

I pulled up and and was greeted by the older gentleman. I must mention as we were interacting, a real young man pulled up fast in a car and when he was told 'we save those for later' (idk what that meant e I must mention as we were interacting, a real young man pulled up fast in a car and when he was told 'we save those for later' (idk what that meant exactly, hopefully you do) the kid gave him lip and the older man mentioned he has been working there a while and the kid was new. If you know who this older man is, I want to thank him for his kind, courteous service. If you know who I'm speaking about, he deserves some recognition because that is the perfect way to interact with a customer. The rest of the staff that I dealt with were nice I guess. They didn't smile or anything...kind of seemed short and unhappy. The older man greeted me with a smile and talked me thru the next steps of my service appt. Two thumbs way up for him! The young kid was an xxxxxxx and kind of made you guys look bad and unprofessional and if anyone ever drove my car the way he pulled up and hit the breaks in that car, that would be a big problem. More

by mlgiersch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom from service. There was another gentleman who checked me in at my car. I do not know his name, I wish I did because he was super friendly and helpful. He made walking into the service dept much more comfortable for me. Older gentleman.

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May 06, 2025 -

Honda of Toms River responded

Thank you for your feedback! We appreciate your recognition of our older team member and the kind service he provided during your visit to Honda of Toms River. We strive for excellent customer interactions, and we're glad to hear he made a positive impression. Regarding your observations about the rest of the staff, we appreciate your insights. We'll ensure to address this internally to maintain our high standards of service. If you have any specific concerns or need further assistance, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, The Honda of Toms River Team

May 04, 2025

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Always have an appointment when I need them , attentive and respectful, thank you very much and respectful, thank you very much More

by LYDIA.MADRID

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita

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May 04, 2025 -

Honda of Toms River responded

Thank you for your kind words, Lydia! We truly appreciate your feedback and are thrilled to hear that you found us attentive and respectful at Honda of Toms River. We look forward to serving you again and assisting with your automotive needs! Sincerely, The Honda of Toms River Team

May 04, 2025

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This dealership does not give a loaner car unless you beg them a few times. them a few times. More

by tulchigreen

Verified Customer

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Recommend Dealer

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May 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

May 02, 2025

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Employee Rating

100% satisfied with the service department. Warranty covered service and having my appointment completed in less time than anticipated. Warranty covered service and having my appointment completed in less time than anticipated. More

by RMICLIZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Mike Ciccone

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May 03, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that you were 100% satisfied with the service department at Honda of Toms River. It's great to know that your warranty-covered service was completed ahead of schedule. We appreciate you taking the time to share your experience and look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

May 01, 2025

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Employee Rating

Convenient, reliable affordable, simply the best. I am thoroughly pleased with Honda and I will definitely deal with them from now on I am thoroughly pleased with Honda and I will definitely deal with them from now on More

by Kelly4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita

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May 02, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Kelly! We’re thrilled to hear that you find Honda of Toms River convenient, reliable, and affordable. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Don’t hesitate to share your great experience with others! Sincerely, The Honda of Toms River Team

April 26, 2025

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Employee Rating

Service and sales are very professional at your dealership the service department is very helpful and fast service dealership the service department is very helpful and fast service More

by JBARR22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Apr 26, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We appreciate your kind words about our professional sales and service teams at Honda of Toms River. It's great to hear that you found our service department helpful and efficient. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 24, 2025

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Employee Rating

Service was quick & helpful But they require 15 words for this ridiculous survey so now they’re wasting my time for this ridiculous survey so now they’re wasting my time More

by FOYTLIN01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Textor, Anthony Katawick, Mike Ciccone, Dean Magnavita

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Apr 24, 2025 -

Honda of Toms River responded

Thank you for the positive feedback regarding our quick and helpful service! We appreciate your input and understand that surveys can sometimes feel lengthy. Your experience is important to us at Honda of Toms River, and we hope to serve you again soon! Sincerely, The Honda of Toms River Team

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