Tom Patanio
Tom Patanio at Pine Belt Subaru

Tom Patanio

Service Advisor

Pine Belt Subaru

1021 Route 88
Lakewood, NJ 08701

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4.9
105 Reviews

Dealership Experience

19 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

4.9

105 Reviews

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105 Reviews of Tom Patanio

September 12, 2025

Dealership Rating
Employee Rating

Very good service. Was very pleased with my recent visit & Tom's updates on my car. Have used this dealership since I got my car in 2021 & will continue to recommend More

by nanlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2025

Dealership Rating
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Excellent professional outstanding service…. Tom is an excellent service manager to deal with…. I would recommend Tom and Pine Belt to anyone More

by hscalcorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 11, 2025

Dealership Rating
Employee Rating

Thomas at Pinebelt Subaru is amazing. Friendly, kind and knowledgeable and listens to all my concerns and questions. More

by Marcia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 10, 2025

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Tom was very knowledgeable, friendly, patient, and helpful. I really appreciated his time and the way he answered all my questions! More

by Susanne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lori ( "scheduler"), Kathleen and other kind woman who assisted me when I arrived and left.

Sep 12, 2025

Pine Belt Subaru responded

Hello Susanne, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2025

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Employee Rating

Tom P in service is why we keep coming back. Professional, knowledgeable, trustworthy and friendly. Best service rep I’ve ever dealt with. Geo in sales is the only sales rep we would continue to More

by Rad4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Pine Belt Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Pine Belt Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

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Employee Rating

I literally drove my car into the service department with a diagnostic problem and was welcomed, my issue understood and explained to me immediately. I got an appointment for the next morning and the issue w More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2025

Dealership Rating
Employee Rating

Thank you for being Very Courteous and Professional So Happy I chose to Buy a Subaru!! More

by dmckay620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca

Sep 07, 2025

Pine Belt Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 30, 2025

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Great service personnel. Always pleasant and helpful and never pushy regarding the services recommended when not required. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayli

Sep 02, 2025

Pine Belt Subaru responded

Hi Vincent, we are delighted we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 22, 2025

Dealership Rating
Employee Rating

Abby Abbate, Sales and Mike Marquand, GM were amazing, excellent customer services skills. Thank you. More

by Mop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Mackenzie, Abigail Abbate

Aug 25, 2025

Pine Belt Subaru responded

Hello Mop, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 07, 2025

Dealership Rating
Employee Rating

Purchase a new vehicle one month ago. Tire has pin hole dealership did nothing to help out. O More

by Bil
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Michael Tillis , Michael Yurcho

Jul 10, 2025

Pine Belt Subaru responded

Hello Bil, we're extremely disappointed to hear that you left Pine Belt Subaru unsatisfied. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Customer Service Team at customerservice@pinebeltcars.com and we will do our best to make this better.

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