When go inside the building no one greet you and you
standing there like a stooge.
standing there like a stooge.
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by NANCY
Service Price Transparency
Aug 29, 2024 -
Herb Chambers Honda responded
Nancy - Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com
Aug 25, 2024 -
NANCY responded
The wait is too long, from after 9am to after 4pm and the worst thing is that day of service, when I called the service person told me that my car is not done as yet, and when I realized that he did told me by 12noon my car will be ready and it was after 2pm and the car still wasn't done, I took a cab from my home and went to the dealer service place, because he told me that I cannot wait for it, and when got there my car was done and parked in the parking lot waiting for me to pick it up, that is when I saw all three of the service person sits outside relaxing talking and didn't call me to let me know that my car is finished working on, and the worst thing is that, this service place the workers, they have bad attitude there body language tells it all, my question is why they refused to call me when my car is done, it was a very bad service day for me after I spend so much money at that place, I wasn't treated fairly and I have the right to be treated fairly and equally just like everyone else. Why do I have to take a cab to go pick up my car and it is covered under the warranty, the worst thing is the service person didn't called me when my car is done worked on and I'm very much offended by his behavior.
Excellent and friendly staff and service.
I have leased multiple cars over the years and always find the team efficient and helpful. I have them service my car as well.
I have leased multiple cars over the years and always find the team efficient and helpful. I have them service my car as well.
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by johnmshea1
Aug 19, 2024 -
Herb Chambers Honda responded
John, we're delighted to hear that our team at Herb Chambers Honda In Boston has consistently provided you with excellent service. Thanks for your continued trust and support!
Very helpful team.
I went to another dealer first and they charge a markup on all their cars. Herb Chambers doesn’t have any sort of markup so wish I went to them first
I went to another dealer first and they charge a markup on all their cars. Herb Chambers doesn’t have any sort of markup so wish I went to them first. Tom P., Tural, Nick K, Alfredo, Fabian, Nermi, and Nick T. Made the process go smoothly.
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by BDay81
Aug 01, 2024 -
Herb Chambers Honda responded
Thank you for the great feedback! We're glad to hear our team at Herb Chambers Honda in Boston provided a smooth and transparent experience. Enjoy your new car, and we appreciate your support!
Great customer services I was only there for all of 12
mins customer service was amazing
mins customer service was amazing
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by averywoumnm3
Other Employees Tagged:
Maulik Desai,
Nicolas Karam
, Makayla Carter-Harris, Alfredo Dalence, Robert Hall, Chris Purcell, Nermi Santos, Nelson
Jul 25, 2024 -
Herb Chambers Honda responded
We're happy to hear our Herb Chambers Honda In Boston team provided you with an efficient experience! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!
Mary is the best sale person , the manager kept promises
what he sent out letter for trade in ..
what he sent out letter for trade in ..
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by Daniel Nguyen
Jul 23, 2024 -
Herb Chambers Honda responded
Thank you for the great review, Daniel! We're happy to hear Mary & the team provided you with a five-star experience and we hope to see you again in the future. Take care! - Herb Chambers Honda In Boston
This is my second purchased and I am very pleased with
the whole process. I would like to extend my gratitude to all staff, used car manager and Tom the general manager, also Denisse was my sales person b
the whole process. I would like to extend my gratitude to all staff, used car manager and Tom the general manager, also Denisse was my sales person both times and she always on top of everything to make this process. Thanks for your service.
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by Robert Beltre
May 16, 2024 -
Herb Chambers Honda responded
Robert, it's great to know you had a smooth process for your second purchase at Herb Chambers Honda In Boston. We're glad Denisse and the rest of our team could assist! Thanks for choosing us again!
Every time I go to herb chambers I get excellent service
from Robert Hall there
from Robert Hall there
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by Brennan547
Service Price Transparency
Other Employees Tagged:
Robert Hall, Nelson excellent
Apr 24, 2024 -
Herb Chambers Honda responded
We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!
Michelle is an excellent representative for Herb Chambers
Honda. She is very personable and professional. When my wife and I came to get our new car, she greeted us at the door to the dealership. She displa
Honda. She is very personable and professional. When my wife and I came to get our new car, she greeted us at the door to the dealership. She displayed a thorough knowledge of our new vehicle, and she was very attentive to our needs as she helped us become familiar with the vehicle's features. As an added touch, we also found personal thank you note from Michelle in the car. Hats off to the all those at Herb Chambers Honda who made our car buying experience pleasant and hassle-free. Thank you.
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by arthur.bettencourt
Apr 23, 2024 -
Herb Chambers Honda responded
We're delighted to know that Michelle and the team at Herb Chambers Honda in Boston provided you with such a positive car buying experience. It's great to see our dedication towards customer service being appreciated! Enjoy your new vehicle, and thank you for choosing us!
Everyone at the dealership was very nice and helpful.
Jean was very helpful. The dealership was very clean
Jean was very helpful. The dealership was very clean
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by madisondent14
Other Employees Tagged:
Jean Emile, Nermi Santos
Jan 31, 2024 -
Herb Chambers Honda responded
Hi Madison! We're delighted to know that you had a positive experience at Herb Chambers Honda In Boston and found our team, including Jean, helpful. Thanks for noting the cleanliness of our dealership too!
I love Herb Chambers Honda!
I've gotten 4 cars with them. Most of all I absolutely love Mary. She makes the process painless and she's very accommodating. I couldn't be happier!
I've gotten 4 cars with them. Most of all I absolutely love Mary. She makes the process painless and she's very accommodating. I couldn't be happier!
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by sagittarius121377
Jan 12, 2024 -
Herb Chambers Honda responded
We're glad to know you've had great experiences with us at Herb Chambers Honda In Boston! It's wonderful to know that Mary has been able to make your car-buying process seamless. Thanks for being a loyal customer, we appreciate it! Have a great ride!