Tom Lowther | Page 43

Very courteous at checking. Nice waiting area with WiFi The service was very fast and provided a list of checks that were done. Nice waiting area with WiFi The service was very fast and provided a list of checks that were done. More

by MARK.SIIRA Verified Customer Verified Customer

Report | Print

I had a great experience. They were kind, professional and easy to work with. I will use them again They were kind, professional and easy to work with. I will use them again More

by MJTZAK2 Verified Customer Verified Customer

Report | Print

I liked the customer service they did a great job for me. I am satisfied. I am satisfied. More

by SETHECKL0 Verified Customer Verified Customer

Report | Print

I have a hard time trusting car dealerships for routine maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the own maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the owner can plan out expensive maintenance- which apparently is often. Take car in for free tire rotation and leave having spent $200+ along with a list of $1,500+ of additional work needed. This is with a routinely maintained vehicle. $800+ for spark plugs!?! Yikes! But I feel like I am treated well at Heiser. Tom is pleasant. It would be nice to know “just how dirty was the throttle body” that I just had cleaned after previously having had it cleaned 30,000 miles prior? Could I have gone another 20,000 miles? Maybe I would’ve done the brakes if I skipped the throttle body? How do we ever know these things? What we learn is that nothing is free. More

by csfreefall Verified Customer Verified Customer

Report | Print

Very professional and right on time. And will recommended for any body in the future. And will recommended for any body in the future. More

by zangxiong9 Verified Customer Verified Customer

Report | Print

I was very happy with the service received that day. The service person went out of his way to make sure we received the proper care for us and our car. The service person went out of his way to make sure we received the proper care for us and our car. More

by robert.langenohl Verified Customer Verified Customer

Report | Print

Scheduling was easy, they helped me right away, they explained exactly what would be done and were very kind to me explained exactly what would be done and were very kind to me More

by ericaschilke Verified Customer Verified Customer

Report | Print

The service department goes over and above expectations to make sure customers are satisfied. Highly recommend them. to make sure customers are satisfied. Highly recommend them. More

by MANGANE1256 Verified Customer Verified Customer

Report | Print

Service was great! The only issue I had was the shuttle service. I made an appointment and nobody picked up my car. so I rescheduled and again the appointment came and The only issue I had was the shuttle service. I made an appointment and nobody picked up my car. so I rescheduled and again the appointment came and nobody was here for the car. I had to call for them to send somebody over so I wouldn’t miss another appointment, luckily I live 5 min away so they were still able to keep the same day. More

by KIRSTEN.ENGLEBERT Verified Customer Verified Customer

Report | Print

All are very friendly, knowledgable regarding what is needed and explain your options. When there for regular service, they get you in and out in a timely fashion. Great to work with and would highly rec needed and explain your options. When there for regular service, they get you in and out in a timely fashion. Great to work with and would highly recommend this team!!! More

by GLENN.C.STICKNEY Verified Customer Verified Customer

Report | Print