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Tom Lowther
Tom Lowther at Heiser Toyota

Tom Lowther | Page 25

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
494 Reviews
4.7

494 Reviews

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494 Reviews of Tom Lowther

September 15, 2024

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Employee Rating

They were very helpful and timely by the way they did and completed the job More

by wj334950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jakub Kania, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Christopher Graesing, Colt Grandstaff, Joshua Porter

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Sep 16, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 13, 2024

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Employee Rating

The service consultant was very nice. He quickly got my car checked in and off to the garage. I waited and it only took 1 hour and 15 min. That was also with a few extra services that wer More

by ljfishr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience in a timely manner! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 12, 2024

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Employee Rating

Very knowledgeable and attentive staff. I wish Heiser was closer to home. I have recommended Heiser twice already. More

by seccaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina , Christine M.

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Sep 13, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 05, 2024

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Employee Rating

As always, my service was excellent. Heiser always makes sure my car is road ready. More

by JKWEINHOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're thrilled to hear we always deliver a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 04, 2024

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Employee Rating

Tom was helpful to perform the service with discounted rates and I like his transparent & honest communication. He literally understood the situation of my car where delays occurred and I could not bring More

by Adeeb C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 04, 2024

Dealership Rating
Employee Rating

The company overall is a pleasure to do business with the service employees were real courteous, and show professionalism More

by Bigroy2760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

September 01, 2024

Dealership Rating
Employee Rating

Well run operation and organized. Always courteous and open to questions about my vehicles... Thx More

by WAGONT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 31, 2024

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Employee Rating

It is a great company that deserves more than five stars. The staff are very friendly, they meet all your needs and never leave you. Thank you, thank you. More

by sameer.houria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Lorri Aiono-Dimoff, Jakub Kania, Jordan Christian, Christine Michalowski , Amanda Millonzi, Joshua Porter

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Sep 02, 2024

Heiser Toyota responded

Thank you so much, Sameer, for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

August 29, 2024

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Employee Rating

Me siento satisfecho con el trabajo de ustedes, Para mí es un placer estar con ustedes. More

by Carlos portes paulino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Lori Gong , Christopher Dixon, Matt Foti, Christopher Graesing, Joshua Porter

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Aug 30, 2024

Heiser Toyota responded

Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 29, 2024

Dealership Rating
Employee Rating

They were excellent! They were quick and efficient. The team was very friendly and they told me what my car needs. More

by dittmar.coli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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