Tom James
Tom James at McLarty Daniel Nissan
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Tom James

Inventory Manager

McLarty Daniel Nissan

2501 SE Moberly Ln
Bentonville, AR 72712

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4 Reviews
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4 Reviews

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4 Reviews of Tom James

September 25, 2023

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Employee Rating

FILED A COMPLAINT WITH BBB AND ARKANSAS ATTORNEY GENERALS OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nis More

by clintdequigz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Jones, Josh Davis, Paul Bounds, Charles Edwards , Rod Ayers, D. R. Breeden, Marcus Day, Jason Finnell, Adam Winfrey

Sep 26, 2023

McLarty Daniel Nissan responded

Clint, we would like to address your experience as this is not how we want our customers to feel. Please contact our Owner Loyalty Manager, Charles Edward, at 479-845-8488 at your earliest convenience. We would love to earn your business back in the future. Thank you.

Sep 29, 2023

clintdequigz responded

FILED A COMPLAINT WITH BBB AND ARKANSAS ATTORNEY GENERALS OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nissan about a month ago, I haven’t even made a payment on it. Was quoted over the phone $194 by Adam. Then when I arrived they charged me $242 for a gas cap replacement. $39.95 for gas cap, $150 diagnostic, and $48 in taxes!!! I guess ADAM can’t read a computer screen correctly! Not covered under any warranty they said! Talked to Service manager Charles the next day, “You paid for services he said and you’re out of luck!!! We won’t give you your money back!! I WILL NEVER RETURN TO YOUR DEALERSHIP AGAIN!!! GREAT CUSTOMER SERVICE!!! I will never go back!!!

June 24, 2023

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Employee Rating

They were very kind and courteous. Kenny Ford was Incredible. He put us in a reliable vehicle. We are very grateful to him and the team there! More

by coltsgirl0068
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Harris , Angel Brito, Kenny Ford

Jun 26, 2023

McLarty Daniel Nissan responded

coltsgirl0068, thank you for the 5-star review! We appreciate you letting us know you had a great time purchasing your vehicle and that Kenny Ford made it amazing. We agree Kenny is the best! Please come see us again. Enjoy your new Nissan!

Jun 24, 2023

coltsgirl0068 responded

Ken Ford was exellent! He made the process easy and handable. From selecting the car to financing, it was simple.

Jun 24, 2023

coltsgirl0068 responded

Ken Ford was amazing

June 04, 2023

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Employee Rating

Very helpful and wonderful staff. Shawn and Kenny made the purchase of my new Murano a breeze. More

by Alexandria Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tionie Smith, Matt Jones , Kenny Ford, Ivan Rodriguez Diaz, Shawn Smith

Jun 05, 2023

McLarty Daniel Nissan responded

Alexandria, thank you for the 5-star review! We agree Shawn and Kenny are the best as they always make the purchasing process a breeze. We're happy you love your new Murano and we hope you'll come see us again!

September 30, 2022

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Employee Rating

Wow! TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made More

by kabooka66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Boenne , Angela Vossburg, TJ

Sep 30, 2022

McLarty Daniel Nissan responded

kabooka66, thank you so much for the 5-star review praising our dealership! These are just the type of reviews we love to read. We agree that TJ is amazing and we're so glad he was able to take such great care of you while servicing your Nissan. Thank you for your loyalty and we look forward to serving you for years to come!

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