4 Reviews
Write a Review4 Reviews of Tom James
September 25, 2023
FILED A COMPLAINT WITH BBB AND ARKANSAS ATTORNEY GENERALS OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nis OFFICE!!! Great Management Team !!!! Never use McLarty Daniel Nissan service department! !!! I purchased a 2017 Chevy Cruze from McLarty Daniel Nissan about a month ago, I haven’t even made a payment on it. Was quoted over the phone $194 by Adam. Then when I arrived they charged me $242 for a gas cap replacement. $39.95 for gas cap, $150 diagnostic, and $48 in taxes!!! I guess ADAM can’t read a computer screen correctly! Not covered under any warranty they said! Talked to Service manager Charles the next day, “You paid for services he said and you’re out of luck!!! We won’t give you your money back!! I WILL NEVER RETURN TO YOUR DEALERSHIP AGAIN!!! GREAT CUSTOMER SERVICE!!! I will never go back!!! More
Other Employees Tagged: Matt Jones, Josh Davis, Paul Bounds, Charles Edwards , Rod Ayers, D. R. Breeden, Marcus Day, Jason Finnell, Adam Winfrey
June 24, 2023
They were very kind and courteous. Kenny Ford was Incredible. He put us in a reliable vehicle. We are very grateful to him and the team there! Kenny Ford was Incredible. He put us in a reliable vehicle. We are very grateful to him and the team there! More
Other Employees Tagged: Adam Harris , Angel Brito, Kenny Ford
June 04, 2023
Very helpful and wonderful staff. Shawn and Kenny made the purchase of my new Murano a breeze. Shawn and Kenny made the purchase of my new Murano a breeze. More
Other Employees Tagged: Tionie Smith, Matt Jones , Kenny Ford, Ivan Rodriguez Diaz, Shawn Smith
September 30, 2022
Wow! TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made TJ in the service department restored my faith in humanity. He worked with me to be able to get my car back on the road in top condition and he made me feel like I was more than just another customer or number. I know where my vehicle will go in the future for repair and where my next new car purchase will be. It may sound like a paid review but I assure you this is a heartfelt review from a real satisfied American! More
Other Employees Tagged: Mike Boenne , Angela Vossburg, TJ