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Tom Dyer
Tom Dyer at Shottenkirk Ford Granbury
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Tom Dyer

Sales Manager

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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4.6
23 Reviews
4.6

23 Reviews

Write a Review

23 Reviews of Tom Dyer

November 13, 2024

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Employee Rating

They were really kind, and very upward, I was asking questions during the process and they explain it to me without getting bother. Very kind people and good team as well. More

by sauronicolas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler

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Nov 14, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 31, 2024

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Employee Rating

Service was quick, friendly and responsive as always. Will be back for service again. Shottenkirk Ford is the best. More

by CATES0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler

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Nov 01, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 18, 2024

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I had a fantastic experience with Melissa. The customer service went way beyond my expectations. The communication of what my card needed was throughly explained to me and she even sent pict More

by MIKE1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan , Hunter Poimbeauf

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Sep 19, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

August 26, 2024

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Employee Rating

Very friendly staff! My truck was repaired way before it was promised and they did a wonderful job! Even offered to bring it home for me. I've purchased 6 or 7 trucks fro More

by aggie7up
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis, Billy Bohrman, Eric Smalley, Matt Jewett, Tyler Duncan , Hunter Poimbeauf, Oscar Black

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Aug 27, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 10, 2024

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Employee Rating

Nice environment to buy a car. No pressure, and everyone was very professional. I was happy that there were no hidden fees or surprise adds to the truck price. The service depar More

by Rich Harris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Denise Bone

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Aug 12, 2024

Shottenkirk Ford Granbury responded

Rich, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 07, 2024

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Employee Rating

Great customer service and very fast! They also had great communication when keeping me updated on the status of my vehicle. More

by Ashley.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis , Wendell Gray, Eric Smalley

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Aug 08, 2024

Shottenkirk Ford Granbury responded

Ashley, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

August 01, 2024

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Employee Rating

Great place to do business. Love the bronco and would work here again. Tom is awesome More

by MICHIALCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman, Beau Surratt, Melissa Cates, Brian Curtis, Will Mooney, Keegan Ivins

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Aug 02, 2024

Shottenkirk Ford Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

July 27, 2024

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Employee Rating

Great service experience. Quick and easy drop off. Oil change was completed and I was on my way in less than 30 min. More

by Robynr1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis , Wendell Gray

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Jul 29, 2024

Shottenkirk Ford Granbury responded

Robyn, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 30, 2024

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Employee Rating

No sales pressure, Charles was phenomenal and they got me what I wanted. Great experience More

by Michael G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Brockman

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May 31, 2024

Shottenkirk Ford Granbury responded

Michael , thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

May 23, 2024

Dealership Rating
Employee Rating

Excellent service. Exactly what I asked for and kept me informed along the way. Will be back More

by CATES0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates, Brian Curtis , Wendell Gray

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