Tom Dempsey
Tom Dempsey at Ed Napleton Honda St. Peters

Tom Dempsey | Page 4

General Manager

Ed Napleton Honda St. Peters

4780 North Service Rd.
St. Peters, MO 63376

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3.8
155 Reviews

Languages Spoken

English English

3.8

155 Reviews

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155 Reviews of Tom Dempsey

November 22, 2022

Dealership Rating
Employee Rating

The team at Napleton Honda is second to none! Tom Dempsey, Brian Keuss & Thad Lewis handled my purchase inside the timetable that I needed on the day of purchase. They were all super friendly, More

by MW3906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Reuss, Mark Mitchell , Thad Lewis

Nov 24, 2022

Ed Napleton Honda St. Peters responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 01, 2022

Dealership Rating
Employee Rating

Brian was very helpful knowledgeable. This is the second car I have purchased from this dealership. I highly recommend this dealership and Brian as a sales person. More

by Jshank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reuss

Nov 04, 2022

Ed Napleton Honda St. Peters responded

It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 16, 2022

Dealership Rating
Employee Rating

Had the pleasure of buying my fourth vehicle from the Napleton group. Never once have I been disappointed, but I think this recent experience was the best. Tristan was my salesperson. He was kind from th More

by redhotodysseydadof3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Mitchell , Robert Harris, Tristan Ries

Oct 19, 2022

Ed Napleton Honda St. Peters responded

Hello there! Thank you so much for sharing your recent experience with us ! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Honda in St Peters!

September 08, 2022

Dealership Rating
Employee Rating

Had a great experience here, Staff greeted me when I got out of my car and introduced me to my sales person ben pilla. (You should ask for him - super nice and professional). More

by Aryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Pilla

Sep 10, 2022

Ed Napleton Honda St. Peters responded

Hi Aryan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2022

Dealership Rating
Employee Rating

Brian was amazing to work with! We began this process in June and had to order the vehicle we purchased! Well worth the wait and very pleased with his communication through this pro More

by Mom_of_boys
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reuss

Sep 05, 2022

Ed Napleton Honda St. Peters responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Honda in St Peters! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2022

Dealership Rating
Employee Rating

2-1/2 hour wait for the financial department. Double charged for the title holding fee. Empty tank of gas after bying a $@@,000 vehicle after just asking for 1/4 TANK, vehicle was still not clea More

by Jimnorthstl
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Liz Zato, Brian Reuss , Omar Colon, Thad Lewis, Dan Loggins, Ravonda Price, All 1 stars I never talked to at all.

Jul 05, 2022

Ed Napleton Honda St. Peters responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (314) 486-9292 and we will do our best to make this better. We hope to hear from you soon.

June 23, 2022

Dealership Rating
Employee Rating

Brian Ruess was exceptional! He was friendly, courteous to my needs w/ buying, knowledgeable with the car I was looking at & very helpful with helping me choose the right car for More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Reuss , Robert Harris, Thad Lewis, I didn’t work with Ben but he approached me while I was waiting and was very friendly while we spoke and he thanked me for my services as a jurse

Jun 24, 2022

Ed Napleton Honda St. Peters responded

Hi Shay, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 07, 2022

Dealership Rating
Employee Rating

I had an amazing/relaxing experience thanks to Ben Pilla! Ben made trading my vehicle in and purchasing a new one a breeze!!!! More

by Loren.m
Recommend Dealer
Yes

Other Employees Tagged: Thad Lewis, Ben Pilla

Jun 08, 2022

Ed Napleton Honda St. Peters responded

Hi Loren, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

May 25, 2022

Dealership Rating
Employee Rating

Mr Booker and GM Dempsey were top notch. Honest, helpful and professional. Would recommend them to anyone. More

by Tera VanBeest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Booker

May 27, 2022

Ed Napleton Honda St. Peters responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2022

Dealership Rating
Employee Rating

Great people and great service best place to go. Come ask for Ben he will take care of you. More

by scottyharris21192
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Pilla

May 27, 2022

Ed Napleton Honda St. Peters responded

Scottyharris21192, thank you for your support! We're happy we could help.

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