Tom Dempsey | Page 14

Randy Lyman and Nick Henry went above and beyond to ensure we were taken care of. One of the most pleasurable dealer experiences I've ever had! ensure we were taken care of. One of the most pleasurable dealer experiences I've ever had! More

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Ben was able to help with all features of vehicle and strike a good fair deal! I recommend working with Ben if you are looking for a new Honda! strike a good fair deal! I recommend working with Ben if you are looking for a new Honda! More

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The buying experience with Ed napleton was very pleasant. This company was the only one that was willing to work with us and help us aquire a new vehicle that we really wanted. Will definitely come back agai This company was the only one that was willing to work with us and help us aquire a new vehicle that we really wanted. Will definitely come back again to buy our next vehicle and will recommend this dealership and Claire to everyone we know that is looking for a new vehicle. More

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EXCEPTIONAL!!! Our family is very, very grateful for the Napleton Honda team, especially Randy and Tom Dempsey, who provided an EXCEPTIONAL new car buying experience!!! Napleton Honda team, especially Randy and Tom Dempsey, who provided an EXCEPTIONAL new car buying experience!!! More

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Told me the Napleton "Xperience" is included in the vehicle price. After refusing it twice they added it anyway ($1000). Added a 2 year bumper to bumper without asking ($2000). Did not include my sales vehicle price. After refusing it twice they added it anyway ($1000). Added a 2 year bumper to bumper without asking ($2000). Did not include my sales tax like i asked. Took $250 off my trade in value without telling me. Did not give me a copy of my buyers order until i walked in and asked for it in person. Then told me they would remedy it. Its been 3 months and they have done nothing to fix what they did. This place is a cess pool of scammers who are scamming fellow Americans. Zero integrity, zero business ethic, absolute garbage. More

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SCAM WARNING::Don't send anyone to them.The referral is SCAM WARNING:: Don't send anyone to them. The referral is a scam! You will never get paid They put their people as the referral person so they SCAM WARNING:: Don't send anyone to them. The referral is a scam! You will never get paid They put their people as the referral person so they don't have to pay it. I was referred by my nephew a year ago, they put Kerry Brown an employee of the company. I referred someone in June of this year and after several calls ,texts and attempts, I have not received my referral fee!!! SCAM ALERT!! More

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Three months later and still no title. I am literally exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter dri exhausted trying to get it and am looking into involving other agencies. I paid in full but I cannot register my car. I will not let my daughter drive it because I don’t want to risk a ticket. We have been dealing with them since August when we were sold a car that stopped working within a week and they traded it out for this one. As happy as we were with that, it’s not a great solution since they will not provide the title to me. More

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Worth the 100 mile drive Before driving from Columbia to St Peters I called ahead and spoke with Darwin, who used to be my salesperson in Columbia, I told him what I was looki Before driving from Columbia to St Peters I called ahead and spoke with Darwin, who used to be my salesperson in Columbia, I told him what I was looking for, which was a Civic Touring. I met Ian and Darwin at Kia and spoke about my concerns and what I was looking for as I still was not 100% set. He showed me a Kia Forte and while I liked the looks and it is a very nice car, it just was not for me. I ended up following them to the Honda location, and Claire provided both a great buying and service experience, which is why I drove 100 miles to purchase my vehicle. She was very friendly, helpful, and knowledgeable about my Honda Civic Touring. Unlike two dealerships I was at beforehand, Claire was very easy to work with and was not a high-pressure salesperson. She was not only on point with what I wanted, the price I was willing to pay, and what I wanted for my vehicle. Being that this was 100 miles away, she mentioned a warranty plan, but understanding how far away I lived, she realized it was not a good fit. I know on my husband's next purchase, we will go down to Ed Napleton again and work with Claire. I liked her attitude, and she made the process very quick as I did have to turn around and drive back to Columbia. She even texted me to ensure I made it home safe, answered a couple of quick questions I had regarding the vehicle, and told me if I had anything else pop up to get a hold of her. More

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Outstanding Service Came into the Ed Napelton Honda dealer in St. Peter's just looking to get a trade in value on my current vehicle. I had a goal to trade that in to get Came into the Ed Napelton Honda dealer in St. Peter's just looking to get a trade in value on my current vehicle. I had a goal to trade that in to get a 2015 Honda. The salesman, Ben, ended up snagging me a phenomenal deal on a brand new 2019 Homda that I could not refuse. I left that night with a better vehicle than I planned to get and even happier than when I came in. Fantastic service and everyone was insanely nice. Definitely recommend buying from here! More

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Great Experience A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. More

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