Tom Chryplewicz

Good easy to work with, they stand with you, give good service. Get you the best deal they can service. Get you the best deal they can More

by gliddencorey Verified Customer Verified Customer

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Good Communication! Willing to work with you straight shooters, put you first not there just for a sale Willing to work with you straight shooters, put you first not there just for a sale More

by gliddencorey Verified Customer Verified Customer

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Tom was great and the work performed seems to have solved the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an the issue I like that they were honest in how the recommended work was presented it wasn't oversold he just presented information so I could make an informed decision More

by sfurash Verified Customer Verified Customer

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Great staff! Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t Best purchasing experience I’ve had!! I usually purchase a new vehicle every couple of years, this was my first time from Key Newcastle but it won’t be my last! More

by stevensed Verified Customer Verified Customer

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I had a great service appointment. I was in and out right on time - very helpful. I was in and out right on time - very helpful. More

by norton.susan Verified Customer Verified Customer

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Tried to call for several days to set up a service visit and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has and the phone was never answered. Went to Augusta instead. We bought our jeep at Newcastle and have been a loyal customer for years but something has happened. More

by ccamp44 Verified Customer Verified Customer

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The service department at Key did an amazing job! I highly recommend them! Thanks guys! I highly recommend them! Thanks guys! More

by Betsy Ross Verified Customer Verified Customer

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No consistent service manager for few years. Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? Makes me doubtful about future vehicle purchase. Service has been fine however. Takes a long time to get an appointment. Too few techs? More

by pegmellen Verified Customer Verified Customer

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Very professional ! although wish most needed service could be done much sooner . Have a good day although wish most needed service could be done much sooner . Have a good day More

by RELLIM64 Verified Customer Verified Customer

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Tom was great! He was kind and understanding of my issue and took the time to work with me and find a solution. He did everything he could to work my truck in in a He was kind and understanding of my issue and took the time to work with me and find a solution. He did everything he could to work my truck in in a timely manner. More

by Spoliver08 Verified Customer Verified Customer

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