Michael Callahan
Michael Callahan at Key Chrysler Jeep Dodge RAM of Newcastle

Michael Callahan

General Sales Manager

Key Chrysler Jeep Dodge RAM of Newcastle

573 US-1
Newcastle, ME 04553

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Michael Callahan

March 18, 2026

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Employee Rating

Matt made my experience buying a car easy and fast. I would recommend anyone to go and see him. Everyone at the dealership greeted me with a smile, nothing but great personalities and great service! I More

by Larrivees98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

It’s great to hear your Volkswagen Atlas purchase went so smoothly. Our team is glad the trade-in process felt easy and you were on the road within the hour. Thank you for recommending us, and we look forward to helping with your next vehicle. Lowest Price. Best Service. The Difference is Key!

March 15, 2026

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They were very nice and easy to communicate with. Would go back for my next vehicle More

by Chacehayes2
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Mar 15, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

We’re happy communication was easy. Congratulations on your new Ram 2500. We look forward to helping you again when you return for your next vehicle. Lowest Price. Best Service. The Difference is Key!

February 07, 2026

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I drove 1 hour from Belgrade Maine to Newcastle to this dealership because they could get me in before anyone else and their service was awesome. Everyone there was really nice, very professional. Everyone More

by John Theriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

We appreciate you making the trip from Belgrade for your Dodge Ram 3500 service. We’re glad we could schedule you promptly and that our team provided professional, friendly care. We look forward to assisting you again.

January 28, 2026

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had an excellent experience with the team at Key of Newcastle. From the moment I arrived, they treated me with genuine care and respect. During my service appointment, an unforeseen issue was discovere More

by dionysimcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lowest Price. Best Service. The Difference is Key!

January 18, 2026

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Employee Rating

They were ready to show the vehicle at the scheduled time and they made the process easy to purchase. More

by ryan@hedstromelectric.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell, Bob Throckmorton

Jan 18, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lowest Price. Best Service. The Difference is Key!

January 15, 2026

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Employee Rating

No inspection sticker. Insurance wasn't Explained to me. Felt patronized by some xxxxxx salesman. Was apparently put out by me needing a sticker. More

by logiclst8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Elwell, Bob Throckmorton

Jan 19, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Jan 19, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

January 11, 2026

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Employee Rating

Great crew! Took their time to work with me to find me something that I would be happy with. Definitely recommend. More

by melindalea0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell, Bob Throckmorton

Jan 11, 2026

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

December 26, 2025

Dealership Rating
Employee Rating

My first experience with Ram and with this dealership. No pressure and all seemed that there only focus was to help find what was best for me. They were are to get a better deal than my own credit union. More

by dionysimcg
Recommend Dealer
Yes

Other Employees Tagged: Michael Callahan

Dec 27, 2025

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

December 08, 2025

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Employee Rating

Dependable, responsive, concerned for driver safety, prompt. Easy to get an appointment for service,covenient More

by Revthomasolcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell, Nate Chandler , Charles Maxcy

Dec 08, 2025

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thanks for sharing your thoughts about your experience with Key Chrysler Jeep Dodge RAM of Newcastle. We appreciate your business and hope to see you again soon! Lowest Price. Best Service. The Difference is Key!

November 29, 2025

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Employee Rating

Great experience with the team. They made it easy and quick to get me into my new truck! More

by Ethan Wajer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Elwell

Nov 29, 2025

Key Chrysler Jeep Dodge RAM of Newcastle responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Key Chrysler Jeep Dodge RAM of Newcastle are glad to have you as a customer. Lowest Price. Best Service. The Difference is Key!

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