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Tom Andrews

Overview Reviews (59) Inventory (428)

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Tom Andrews

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Tom Andrews

Finance Director

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

I have been a part of the Pack Family at the Lewisville location for 21 years.. GOD, Family and friends is most important to me.,

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4.8

59 Reviews

I have been a part of the Pack Family at the Lewisville location for 21 years.. GOD, Family and friends is most important to me.,

Overview Reviews (59) Inventory (428)

Dealership Experience

21 yrs, 3 mos

Industry Experience

36 yrs, 9 mos

Languages Spoken

English

4.8

59 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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59 Reviews of Tom Andrews

September 16, 2024

Dealership Rating

Employee Rating

Iliana Davila and Tom Andrews provided exceptional service. They thoroughly explained everything, ensuring I was completely satisfied with my car purchase. Their prompt responses and attentive care we service. They thoroughly explained everything, ensuring I was completely satisfied with my car purchase. Their prompt responses and attentive care were truly appreciated! More

by Santoya18

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Malcolm Recinos, Iliana Davila

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Sep 17, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Santoya18, We're so glad to hear that you had a great experience with us! Iliana, Tom, and Malcolm are fantastic members of our team, and we're thrilled that they were able to provide you with excellent service. Thank you for choosing Five Star Ford Lewisville. We hope to hear from you again at 972-221-2900. Take care, Andrea Ballard, General Manager

May 29, 2024

Dealership Rating

Employee Rating

Great selection of vehicles. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. Made the purchase stress free with the knowledgeable and friendly staff. Will definitely recommend to friends looking to buy. More

by christophteteak

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: J.R. Ali, Malcolm Recinos

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May 29, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Christophteteak, We appreciate you at Five Star Ford Lewisville! Thank you for shopping with us and please know your recommendation is valued. When you need our technical or care advice, reach out to 972-221-2900. We are here to help you enjoy your new Ford. Congratulations! Best regards, Andrea Ballard, General Manager

May 26, 2024

Dealership Rating

Employee Rating

My fifth time purchasing a car from Tom Andrews at five star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy famil star ford in Lewisville! Wonderful experience and my sales manager for 2 cars now is the very kind and patient Michael Bratcher! We are a happy family! More

by Tiffany Maldan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Bratcher, Zack Perez

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May 26, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Tiffany, on your new car from Five Star Ford Lewisville. Tom, Michael, and I can be reached at 972-221-2900. Let us know how we can help you enjoy your Ford. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

March 26, 2024

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Employee Rating

Everyone I dealt with was great. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. More

by Adam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zack Perez, Moe Albasha , Cory Spillman

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Mar 27, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Adam, on our new vehicle from Five Star Ford Lewisville. We appreciate you, your business, and recommendation. Please stop by or call 972-221-2900 any time you need our Ford advice. Thank you, Kelly Blackwell, General Manager

March 23, 2024

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Employee Rating

I recently ordered and purchased a 2024 F150. The staff at Five Star in Lewisville were expedient and very helpful. The staff at Five Star in Lewisville were expedient and very helpful. More

by Beardo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kameron Sneed, Zack Perez, Xavier Perez , Misty Collins

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Mar 24, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Beardo, on your new F-150 from Five Star Ford Lewisville. Customer service continues! Let us know how we can help you enjoy your truck by calling 972-221-2900. Thanks for shopping with us and please stay in touch. Best regards, Kelly Blackwell, General Manager

February 17, 2024

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Employee Rating

Ron Romano and your service team were fast and friendly. Great communication about what I needed and the cost associated with these items. Thanks again Ron. Great communication about what I needed and the cost associated with these items. Thanks again Ron. More

by jhc971

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Bratcher, Ron Romano

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Feb 18, 2024 -

Sam Pack's Five Star Ford Lewisville responded

Jhc971, Thank you for recognizing Ron. We look forward to serving you again at Five Star Ford Lewisville. If there's anything more we can do to meet your automotive needs, please don't hesitate to reach out to 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 02, 2024

Dealership Rating

Employee Rating

ZACH IS AWESOME! !! He restored my faith in this dealership and it's outlook on service. !! He restored my faith in this dealership and it's outlook on service. More

by PapaLarry

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Bratcher, Zack Nixon

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Feb 02, 2024 -

Sam Pack's Five Star Ford Lewisville responded

PapaLarry, Thank you for recognizing Zack and his efforts to regain your trust in Five Star Ford Lewisville. We value your feedback and hope you count on us for future automotive needs. If there is anything else you would like to share, please reach me at kblackwell@sampack.com or 972-221-2900. Your complete satisfaction is definitely our goal. Sincerely, Kelly Blackwell, General Manager

December 21, 2023

Dealership Rating

Employee Rating

The most amazing experience I’ve ever had in buying a car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made car. 5 Star Ford Lewisville Texas absolutely the best! From the sales team to financing the best decision I’ve ever made More

by jackson.cynthia43

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Bratcher, Zack Perez , Jeff Casella

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Dec 22, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations Cynthia on your new Ford! Customer satisfaction and excitement are goals at Five Star Ford Lewisville. Thank you for your kind support and please reach us again at 972-221-2900. Enjoy your ride! Best regards, Kelly Blackwell, General Manager

December 15, 2023

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Employee Rating

Had a great experience buying my new ford f -150. Madi was very knowledgable and did a wonderful job Madi was very knowledgable and did a wonderful job More

by Mark

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zack Perez , Madi

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Dec 15, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Mark, on the purchase of your new F-150. Madi and our sales team remain available at 972-221-2900 to address your technical or maintenance questions. Our goal is to make owning your truck a great experience. Thank you for your business and review. Best regards, Kelly Blackwell, General Manager

November 19, 2023

Dealership Rating

Employee Rating

Y'all are awesome. Hugo & Ivan are outstanding salesmen. Jeff in finance..the greatest . AWESOME 👌 Hugo & Ivan are outstanding salesmen. Jeff in finance..the greatest . AWESOME 👌 More

by darlinbj

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hugo Peralta-Bustos , Jeff finance

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Nov 20, 2023 -

Sam Pack's Five Star Ford Lewisville responded

Darlinbj, How nice of you to recognize Hugo, Ivan, Jeff, and Five Star Ford Lewisville. We are grateful to have earned your business and we look forward to helping with future vehicle needs. If you have questions about your purchase, give us a call at 972-221-2900. Customer satisfaction remains our focus. Thank you, Kelly Blackwell, General Manager

Dealership Inventory (428 Vehicles)

2024 Ford F-150 | new

$55,118

2024 Ford F-150

new

ICONIC SILVER METALLIC exterior

Automatic

Four-wheel Drive

$55,118

View Vehicle Details

View Details

2022 Ford Bronco Sport | used

$29,750

2022 Ford Bronco Sport

used

OXFORD WHITE exterior

Unknown

$29,750

View Vehicle Details

View Details

2019 INFINITI QX60 | used

$21,500

2019 INFINITI QX60

used

Majestic White exterior

CVT

All-wheel Drive

$21,500

View Vehicle Details

View Details

2017 Ford F-150 | used

$17,750

2017 Ford F-150

used

SHADOW BLACK exterior

Automatic

Rear-wheel Drive

$17,750

View Vehicle Details

View Details

2021 Ford F-350 | used

$69,750

2021 Ford F-350

used

VELOCITY BLUE exterior

Automatic

Four-wheel Drive

$69,750

View Vehicle Details

View Details

2021 Ford Bronco Sport | used

$22,000

2021 Ford Bronco Sport

used

SHADOW BLACK exterior

Automatic

Four-wheel Drive

$22,000

View Vehicle Details

View Details

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Tom Andrews

Finance Director

Sam Pack's Five Star Ford Lewisville

59 Reviews of Tom Andrews

Dealership Inventory (428 Vehicles)

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