Xavier Perez
Xavier Perez at Sam Pack's Five Star Ford Lewisville
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Xavier Perez

Sales Consultant

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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4.8
46 Reviews

Hello Folks! I am Xavier a dedicated and hospitable car enthusiast with a passion for making automotive dreams come true. With over a decade of experience, my expertise extends beyond the showroom floor, encompassing both Ford finance and the intricate details of Ford products. As your trusted automotive professional, I take immense pleasure in ensuring that your dream car finds its way to your driveway. With a commitment to excellence and genuine care for your satisfaction, I am the ideal partner to guide you through the exciting journey of bringing your dream vehicle into your life. Let's turn your automotive dreams into a reality!

Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 7 mos

4.8

46 Reviews

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46 Reviews of Xavier Perez

October 25, 2024

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Employee Rating

Malcolm, Xavier, and Tony were all super helpful friendly and attentive, they helped me get into my new 2024 bronco sport, this is my first brand new car I am very very pleased and happy with, they were all More

by mateoleyja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos, Tony Gorman

Oct 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, mateoleyja, for recognizing your Five Star Ford Lewisville sales team. We are dedicated to helping you enjoy your new Bronco Sport. Stop by or give us a call at 972-221-2900 for vehicle advice any time. Congratulations! Best regards, Andrea Ballard, General Manager

October 24, 2024

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He made this a quick process and he's super friendly! Malcome is very personable! More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Oct 25, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Shannon, on your vehicle from Five Star Ford Lewisville. Your positive feedback about Malcolm means a lot. He along with our entire team strive to provide the best possible customer service, and it's rewarding to know we met your expectations. Thank you again for your business and trust. Reach us at 972-221-2900 any time. Best regards, Andrea Ballard, General Manager

August 22, 2024

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Employee Rating

Try someplace/anyplace else. ... Because this particular advisor needs help in customer service and friendly interaction. More

by Will Shepard
Purchase Time
Recommend Dealer
Yes
Aug 23, 2024

Sam Pack's Five Star Ford Lewisville responded

Mr. Shepard, We are very sorry to hear that you had a poor service experience. This is not the standard we strive for, and we take all customer feedback seriously. However, we cannot locate your contact information in our system as a Lewisville customer, so it's difficult for us to investigate your specific situation. To ensure we can address your concerns and improve our service, I would be grateful if you could contact me directly at aballard@sampack.com or 972-221-2900. Sincerely, Andrea Ballard, General Manager

July 06, 2024

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Great experience when purchasing my new 2024 Raptor! Xavier took great care of us from the beginning all the way through the process! Highly recommend this dealership and if you use this dealership, the More

by jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos , Cynthia Olivarez

Jul 07, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, jc, on your awesome new 2024 Raptor! Xavier and the Five Star Ford Lewisville staff are excited to make this your best ownership experience. Continue to ask your vehicle questions at 972-221-2900. We are here for you! Thank you for your kind review and business. Sincerely, Andrea Ballard, General Manager

June 29, 2024

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Malcolm was hustling when there were some system-challenges, and he got us processed fast! And Malcolm is a funny guy to boot. More

by norcinim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Jun 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Norcinim, Your patience was appreciated with the system issues we were experiencing during your shopping visit at Five Star Ford Lewisville. We want to make certain you are comfortable in your new Ford, so please stay in touch with Malcolm at 972-221-2900. Let us know if you have questions any time. Thank you for your business and feedback. Sincerely, Andrea Ballard, General Manager

June 21, 2024

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VERY communicative and knowledgeable, being the first time I have made a purchase this big for myself, they (Zach and Xavier Perez) made sure to give me any details/information I requested and got me the More

by Hadyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Jun 22, 2024

Sam Pack's Five Star Ford Lewisville responded

Hadyn, We appreciate knowing you found your shopping experience at Five Star Ford Lewisville to be informative and transparent. Don't hesitate to reach Zack, Xavier, or me at 972-221-2900 with technical or care questions. Congratulations on your first vehicle purchase and enjoy your new Ford! Take care, Andrea Ballard, General Manager

June 18, 2024

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I can’t remember the last time I had this much fun buying a new car. Thank you Xavier and Malcolm for your humor, your efficiency, and your excellent customer service! I would welcome the opportunity to do b More

by tmglass77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos

Jun 19, 2024

Sam Pack's Five Star Ford Lewisville responded

Tmglass77, We are happy to hear you appreciated working with Xavier, Malcolm, and the Five Star Ford Lewisville team. It will be great to help you enjoy your new Ford. Stop by or reach us at 972-221-2900 when you need our vehicle advice. We are here to help in any way we can. Thank you, Andrea Ballard, General Manager

June 14, 2024

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Excellent service from start to finish! Xavier was knowledgeable and helpful throughout the whole process. More

by JMatthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez

Jun 15, 2024

Sam Pack's Five Star Ford Lewisville responded

JMatthews, We are so excited to help you enjoy your new vehicle from Five Star Ford Lewisville. Zack and Xavier remain available at 972-221-2900. Let us know if you would like to revisit any of the features on your vehicle. We are here to help you be knowledgeable . Thank you for your purchase and feedback. Sincerely, Andrea Ballard, General Manager

June 11, 2024

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Employee Rating

Sure, here’s a short and simple review: --- I had a great experience with Miguel and Xavier at Sam Pack’s Ford in Lewisville. They were knowledgeable, friendly, and made the car-buying process smooth a More

by kevv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Recinos , Miguel Avila, Moses Medina

Jun 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Kevv, Your feedback and business are appreciated. Miguel, Xavier, and the Five Star Ford Lewisville team welcome your vehicle questions at 972-221-2900. We are now focused on helping you enjoy a great ownership experience. Thank you for being one of our valued customers. Best regards, Andrea Ballard, General Manager

June 11, 2024

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Employee Rating

Helpful and nice. Got me a good used car and helped me make the necessary repairs within the CPO warranty. More

by la4owell
Recommend Dealer
Yes

Other Employees Tagged: Randy Owen

Jun 11, 2024

Sam Pack's Five Star Ford Lewisville responded

La4owell, We appreciate you at Five Star Ford Lewisville. Whenever you need our advice, please call 972-221-2900. We want you to enjoy your purchase. Thank you for shopping with us and please stay in touch. Best regards, Andrea Ballard, General Manager

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