Todd Silva | Page 2

The service department was amazing like always. We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealers We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealership they sent a technician straight to our house and did everything there for us. It was so smooth and easy!! More

by TMat21 Verified Customer Verified Customer

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Overall, I had a good experience. However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the serv However, I believe the Service Team could improve its communication with customers by providing more timely and proactive updates throughout the service process. Customers should not have to initiate calls to the Service Department to find out the status of their service. Consistent communication and regular updates would create a better customer experience and ensure customers feel informed and valued. More

by amillan1 Verified Customer Verified Customer

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Good job thanks for coming out and picking up my truck to do recall work do recall work More

by TTRUV Verified Customer Verified Customer

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My buying experience was very good. I shopped for the truck on the internet and the salesman and internet price were the same. That didn’t happen with other dealerships. Next, the servi I shopped for the truck on the internet and the salesman and internet price were the same. That didn’t happen with other dealerships. Next, the service department is excellent, I will always have Planet Ford service my Maverick. I have had nothing but good experiences with this dealership. The next truck I buy will be from here. More

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My truck had 600 miles on it when it started leaking fluids. The service department took my concerns seriously and handled it quickly. fluids. The service department took my concerns seriously and handled it quickly. More

by SOGSID Verified Customer Verified Customer

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The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do. More

by Davidsimpson Verified Customer Verified Customer

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Great customer service . Whole process went smoothly and was in and out in no time at all. Whole process went smoothly and was in and out in no time at all. More

by michaelagarcia1982 Verified Customer Verified Customer

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Professional staff great atmosphere definitely will be back again ☺️ Love driving a Ford truck since I was young back again ☺️ Love driving a Ford truck since I was young More

by TYSAM21 Verified Customer Verified Customer

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All employees were professional, friendly, and helpful with our purchase of our mew Ford Explore . We would most definitely buy here again. with our purchase of our mew Ford Explore . We would most definitely buy here again. More

by PH Verified Customer Verified Customer

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The service department is very good about keeping you informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about the service More

by CRISTYJOE1947 Verified Customer Verified Customer

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