Todd Rohrssen | Page 3

I'm not happy because I signed as a guarantor and they put me first without my permission. put me first without my permission. More

by cardenasmaria569 Verified Customer Verified Customer

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Quick appointment. Rodney was very helpful with my questions. Washed the car per my request. Rodney was very helpful with my questions. Washed the car per my request. More

by RKOSKI666 Verified Customer Verified Customer

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Relaxed stress free buying experience. Great customer service and very attentive. Would highly recommend thanks Great customer service and very attentive. Would highly recommend thanks More

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Honda of Kenosha is awesome, trustworthy, loyal, helpful, friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent friendly,curtious,kind , obedient cheerful,thrifty, brave , clean, and reverent More

by galby Verified Customer Verified Customer

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I’m extremely disappointed with the service I received at Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty w Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty when the issue first began, the dealership delayed resolution and now refuses to service my car. Rodney Porter and the team repeatedly stated that I was not returning calls, when in fact I called Honda Corporate many times and left multiple messages, all documented in my case file. I am a full-time student and a mother of three, and I’ve done everything I can to resolve this situation responsibly. Instead of assisting with a fair resolution, they pressured me to return the loaner vehicle without finalizing a plan to repair my car. I’ve now been left without reliable transportation, without my car repaired, and without support from the very dealership that sold me the vehicle. I expected far better from a Honda dealership, especially one representing a brand that prides itself on quality and customer care. I would not recommend Honda of Kenosha based on this experience. More

by kmihaj2 Verified Customer Verified Customer

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HoK group is always fast and friendly. They are always professional with handling service contracts and prompt scheduling. Im happy I chose HoK. They are always professional with handling service contracts and prompt scheduling. Im happy I chose HoK. More

by daniellangel2 Verified Customer Verified Customer

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I had an issue after I brought my CRV in for auto butler & the radar unit was disengaged. After trouble shooting the existing unit they determined the unit needed to be replaced. Rodney made me feel like a & the radar unit was disengaged. After trouble shooting the existing unit they determined the unit needed to be replaced. Rodney made me feel like a very valued customer with excellent communications via calls & text messages. The service director Todd approved the installation of a new unit& covered the cost. Thanks 🙏🏻 so much again for the prompt service & making sure my CRV is safe to drive! More

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Sam and Kevin helped me during my visit! Like always they are very helpful and proficient! They answered all my questions and they were super friendly and polite! They have a good team at Ho Like always they are very helpful and proficient! They answered all my questions and they were super friendly and polite! They have a good team at Honda Kenosha every one at the service desk is always willing to help! More

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This dealer have very kind employees. They have good coffee in the living room while them working in your vehicle They have good coffee in the living room while them working in your vehicle More

by vickivega413 Verified Customer Verified Customer

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Absolutely the best Service Department. Treat you like family with care and honesty! On my 7th Honda purchased here and I only service them here!! Treat you like family with care and honesty! On my 7th Honda purchased here and I only service them here!! More

by PeteH Verified Customer Verified Customer

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