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Todd Rohrssen
Todd Rohrssen at Honda of Kenosha

Todd Rohrssen | Page 21

Service Director

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.5
334 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

36 yrs, 3 mos

Languages Spoken

English English

4.5

334 Reviews

Write a Review

334 Reviews of Todd Rohrssen

December 19, 2022

Dealership Rating
Employee Rating

Great customer service and great work, they car washed my car and make me feel like home More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE

Print
Dec 20, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2022

Dealership Rating
Employee Rating

If I could do no stars I would! Horrible experience at the Kenosha Honda! I have never experienced such horrible service and they never checked my account to see that I had warranty More

by ESICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton , JEREMIAH ROSE

Print
Dec 22, 2022

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 22, 2022

ESICKMAN responded

Nope you couldn’t pay me to walk back into your dealership! Your owner purposely twisted my words around and threatened me as well as tried to make me pay for a car repair that was covered by my warranty. My husband has had issues with getting his free oil changes as well from purchasing a car there. They never check to see if you have warranty and try and get you to pay for something that’s covered. I have never experienced anything like this. Totally unprofessional. I am never one to complain but this was totally unacceptable and I don’t want anyone to go through what we have!!! Horrible experience! Do NOT visit this dealership!!!!!!!!!

December 04, 2022

Dealership Rating
Employee Rating

Always neat, courteous, and willing to help out. Love how they tell you what needs to be done in your car before it’s too late. Would recommend to everyone More

by minerva.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Print
Dec 05, 2022

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2022

Dealership Rating
Employee Rating

Experienced Very polite staff and prompt workmanship. Wait time was short which was nice. No complaints. More

by jshorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

Print
Nov 30, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2022

Dealership Rating
Employee Rating

Great service good customer service they fixed the issue and washed my car and that was awesome More

by hamzaabujad94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 22, 2022

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

November 19, 2022

Dealership Rating
Employee Rating

Knowlegdeable and friendly staff. Ive purchased 4 vechicles from here and its become like a family More

by RcgnzALdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Nov 20, 2022

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 01, 2022

Dealership Rating
Employee Rating

Always very happy with the service and results that we receive, everyone is always helpful and polite. Thank-you More

by s.collova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell

Print
Nov 02, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 14, 2022

Dealership Rating
Employee Rating

I was very satisfied with the service and the time it took. The service man was very helpful More

by rollsroyce177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 16, 2022

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Todd and our team. We're glad to hear we delivered such a great experience!

October 06, 2022

Dealership Rating
Employee Rating

It’s a clean, professional, kind and very reasonable place. The sales and maintenance team are very good! More

by Weidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 07, 2022

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 05, 2022

Dealership Rating
Employee Rating

Had my vehicle in the shop to find the source of my sporadic air loss in my tires. Service pulled the tires off vehicle and checked each one in a dunk tank to find the leak in bad tire valve stems More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente , Anthony

Print
Sep 05, 2022

Honda of Kenosha responded

Ray, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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