Dealer Reviews
Cars for Sale
Dealer Log In
Todd Rohrssen
334 Reviews
Dealership Experience
16 yrs, 8 mos
Industry Experience
36 yrs, 3 mos
Languages Spoken
English
334 Reviews
Write a Review
334 Reviews of Todd Rohrssen
June 07, 2023
Rodney was very helpful. We went in for an oil change but realized we needed to change our tires in order to be ready for our road trip (which was the next day). He was able We went in for an oil change but realized we needed to change our tires in order to be ready for our road trip (which was the next day). He was able to accommodate that and we got our car back in just a couple of hours! More
by GABRIELAAVILA24
Verified CustomerOther Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE
June 05, 2023
Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. out for the customer. Amazing job on the service. More
by allama
Other Employees Tagged: Karmala Sutton, Joe Valente, Rodney Porter, Sam Waddell , Mike Semik
May 27, 2023
Cost was WAY too much. they offered me 1200 to fix a misfire and 600 to fix the master switch which I already had replaced. Took it to another shop that did all the they offered me 1200 to fix a misfire and 600 to fix the master switch which I already had replaced. Took it to another shop that did all the work on the misfire AND repaired the loose ground wire that was casing the window issue for less the 1K People were nice, but prices was WAY OUT OF LINE. More
by gruchowfamily
Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE
May 14, 2023
We always have had a great experience with the team at Honda of Kenosha. Thanks for the kind of professional service we can trust in. Thank you. Leo Zinnen Honda of Kenosha. Thanks for the kind of professional service we can trust in. Thank you. Leo Zinnen More
by lzinnen
Other Employees Tagged: Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE
May 12, 2023
Initially, there was some "confusion" with regards to what was Covered, or Not, with my EasyCare Honda Extended Warranty; but after some unnecessary discussions, HOK came thru for us! If they DIDN'T, what was Covered, or Not, with my EasyCare Honda Extended Warranty; but after some unnecessary discussions, HOK came thru for us! If they DIDN'T, I'd give them ZERO-Stars and take my Vehicle business to a Local Dealership... More
by TheMaddBulldog
Other Employees Tagged: Joe Valente, Sam Waddell
May 04, 2023
Terrible. Had my car in just to have a cargo liner installed and strut caps. 15 minute job. Was told I had to leave my car all day. A sizable dent was Had my car in just to have a cargo liner installed and strut caps. 15 minute job. Was told I had to leave my car all day. A sizable dent was put in the hood of my vehicle while in Honda of Kenosha's possession. Was made to feel like it was my fault they dented my car. Brought it back to be fixed. Car was gone for over a week. I was not given a courtesy vehicle to use even though I have to go to cancer treatment daily. Asked about the AC that I discovered was not working since I only bought the vehicle 6 weeks ago. Inquired whether it may not have been fully checked before I bought the car. Mr. Moussa was INCREDIBLY rude, cut me off, talked over me and was incredibly condescending. Insisting that the car was fully checked out and that could not have possibly been the issue. Although, funny enough when I posed the question to the service manager Mr. Rohrssen he stated that they would not have checked the AC because it was February when the did the service check - yet they certified on the checklist on the car that it was checked and functional. Probably should not indicate that something was checked when it was not on the official forms for the vehicle. Pretty sure the State of Wisconsin has rules about that. All in all, regret buying a car from here and would not recommend anyone else do so. More
by indigolori
Other Employees Tagged: Jim Spink , Mousa Abuhassan
May 03, 2023
Excellent service knowledgeable staff. They treat me like I’m part of the HK family. They treat me like I’m part of the HK family. More
by derby188
Other Employees Tagged: Martin Silva
April 30, 2023
Always pleasant to work with and helpful with drop offs and pickups as well. Thanks and pickups as well. Thanks More
by seleuck
Other Employees Tagged: Joe Valente, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE
April 22, 2023
The service team went out of its way to not fix issues or address my concerns, and accused me of flashing my ecu. The service written Jeremiah is not only condescending but shows he has little to no knowledg address my concerns, and accused me of flashing my ecu. The service written Jeremiah is not only condescending but shows he has little to no knowledge about the vehicles or the basic working of their systems and how they interact. More
by jakejdodge
Other Employees Tagged: Joe Valente , JEREMIAH ROSE
April 18, 2023
I am so pleased that I have moved and now this dealership is closest to my home. I stopped into the service center with tire issues and they took my car in right away, event though it was a very busy day for is closest to my home. I stopped into the service center with tire issues and they took my car in right away, event though it was a very busy day for them. My repairs would take at least 4-6 hours and I was pleasantly surprised to find that they would shuttle me back and forth to my home. Everyone was professional and extremely kind. More
by wlr2929
Other Employees Tagged: Joe Valente
