Todd Feuerhaken
Todd Feuerhaken at Autohaus BMW

Todd Feuerhaken | Page 13

Aftersales Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
136 Reviews

Dealership Experience

12 yrs, 11 mos

4.9

136 Reviews

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136 Reviews of Todd Feuerhaken

January 17, 2023

Dealership Rating
Employee Rating

Very well organized. Everyone was courteous. Very nice waiting area with snacks and drinks. Job was done ahead of schedule . More

by pcaciolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Zinaida Bajramovic

Jan 21, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 05, 2023

Dealership Rating
Employee Rating

Perfect. I am completely satisfied. I will be coming back for service & buying my next vehicle here! Experience was top notch! More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Nick Markovic

Jan 14, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 31, 2022

Dealership Rating
Employee Rating

Excellent service! Quick, thorough, professional, friendly skilled staff. Excellent service manager. Beautiful facility, well maintained. More

by mbeebe500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Zinaida Bajramovic, Brittany Weiss , Mike Crader, Patti Kupfer

Jan 14, 2023

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

December 09, 2022

Dealership Rating
Employee Rating

My car needed some warranty work done and was in the Autohaus shop for nearly 2 weeks. They went out of their way to accommodate me during this time. They did an excellent job fixing my car and return More

by MDN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2022

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Todd is one of the best! Thank you for choosing Autohaus!

December 07, 2022

Dealership Rating
Employee Rating

Todd and Chris went out of their way to ensure my experience was perfect. Can’t say thanks enough!!! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem , Kyle Rowland

Dec 13, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

November 19, 2022

Dealership Rating
Employee Rating

Brittany was amazing, couldn’t ask for a better Service Advisor. Mike also helped load the tires into the back of my X5 M and really went above and beyond to help. Both should be given a raise and a day of More

by Taylor Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Crader, Patti Kupfer, Brittany

Dec 01, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

October 08, 2022

Dealership Rating
Employee Rating

Wonderfully professional and efficient team at Autohaus! No one wants to get their car serviced but I always look forward to meeting with the Autohaus employees More

by Youknowwho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert, Chris Clem, Chris Buie, Marquis Mischeaux , Mike Crader, Joe Emerson, Patti Kupfer

Oct 13, 2022

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Thank you for choosing Autohaus, we look forward to seeing you again!

September 29, 2022

Dealership Rating
Employee Rating

Was very professional , car was given back to us on time and in perfect condition More

by Rimperiale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Crader

Oct 13, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care

September 17, 2022

Dealership Rating
Employee Rating

Clean, professional, knowledgeable, comfortable, friendly, all around good welcoming place of business and service area. Recommend all BMW owners to check them out. More

by GrayFox247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Emerson , Brett Midgley, Kyle Rowland

Sep 21, 2022

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

Sep 21, 2022

GrayFox247 responded

No problem, I enjoyed the experience at your location.

August 06, 2022

Dealership Rating
Employee Rating

Excellent experience. Everyone was kind, helpful, and responsive from before, during, and even after my new car purchase! I love my new car! More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett , DeAnna Gossman, Brad Mares

Aug 09, 2022

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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