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Todd Feuerhaken

Overview Reviews (136) Inventory (237)

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Todd Feuerhaken

Todd Feuerhaken | Page 12

Aftersales Director

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9

136 Reviews

Overview Reviews (136) Inventory (237)

Dealership Experience

12 yrs, 11 mos

4.9

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Todd Feuerhaken

July 10, 2023

Dealership Rating

Employee Rating

The service operation is excellent in every aspect. I appreciate the service mentality of the entire dealership. I appreciate the service mentality of the entire dealership. More

by wka333

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem, Zinaida Bajramovic , Patti Kupfer

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Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We strive to be our best. Thank you for choosing Autohaus!

May 30, 2023

Dealership Rating

Employee Rating

Very attentive service advisor. Wait time as expected. Performer curtesy check and explained the extend of the work needed. On time delivery. Wait time as expected. Performer curtesy check and explained the extend of the work needed. On time delivery. More

by Gio

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2023 -

Autohaus BMW responded

Thank you for the nice Service review, Gio! We are glad everything worked out well.

May 17, 2023

Dealership Rating

Employee Rating

Chris and Todd were excellent! Could not have been more helpful and knowledgeable.I would highly recommend AutoHaus Could not have been more helpful and knowledgeable.I would highly recommend AutoHaus More

by AGIII

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem

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Aug 11, 2023 -

Autohaus BMW responded

Thank you for the nice review and recommendation for our Service Department. We appreciate that very much!

May 17, 2023

Dealership Rating

Employee Rating

I have been a client of Autohaus BMW for 17 years. The customer service is always exceptional. The customer service is always exceptional. More

by Fepplin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Buie , Dan Wirick

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Aug 11, 2023 -

Autohaus BMW responded

Thank you for your review and 17 years of loyalty to us and BMW. We appreciate you and our relationship very much!

April 26, 2023

Dealership Rating

Employee Rating

Smooth, from the adviser Britney, mechanic Greg to the cashier Ashley….. Thank you very much for your great service cashier Ashley….. Thank you very much for your great service More

by Flori Rr

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zinaida Bajramovic, Brittany Weiss , Both guys inside the service garage

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Aug 11, 2023 -

Autohaus BMW responded

Thank you for the great review, Flo!

Aug 13, 2023 -

Flori Rr responded

Just awesome service

April 22, 2023

Dealership Rating

Employee Rating

Autohaus is hands down the best BMW dealership in the Midwest. Excellent staff and service. Amazing showroom, service drive and shop! Midwest. Excellent staff and service. Amazing showroom, service drive and shop! More

by mrhorstmann

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem, Chris Buie, Zinaida Bajramovic, Brittany Weiss , Patti Kupfer, Dan Wirick

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Aug 11, 2023 -

Autohaus BMW responded

Thank you for the 5-star review! We appreciate your kind words very much.

April 18, 2023

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Employee Rating

This dealership really listens to the customers and are ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. ready to work with them in case of extreme scenarios. Very professional service and advising team and I would highly recommend them. More

by swapnilbarua721

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Wirick

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Aug 05, 2024 -

Autohaus BMW responded

Thank you for your review last year! Somehow we missed this one. We appreciate your kindness very much and look forward to serving you in the future:)

Apr 18, 2023 -

swapnilbarua721 responded

Thank You for your time and patience to get my car serviced and also handling the loaner situation neatly. Would recommend your exceptional service to anyone looking to get quality dealership service!

April 11, 2023

Dealership Rating

Employee Rating

Always amazing professional friendly service! I have never been less than 150% satisfied and would never go anywhere else! I have never been less than 150% satisfied and would never go anywhere else! More

by corneliap

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Clem

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May 16, 2023 -

Autohaus BMW responded

Thank you for the great 5-star review! We appreciate it!

January 18, 2023

Dealership Rating

Employee Rating

first class in service, detail and follow-through. You get what you're promised every time. You get what you're promised every time. More

by mikedern

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Buie

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Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

January 17, 2023

Dealership Rating

Employee Rating

Everything was perfect. Best dealership in St. Louis. I won’t take my car anywhere else. Best dealership in St. Louis. I won’t take my car anywhere else. More

by g3ukman

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bob Dedert, Heather Vivrett

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Jan 21, 2023 -

Autohaus BMW responded

Thank you so much for the 5-star review! We truly appreciate you. We are happy to be of service and look forward to the next time, take care!

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