Todd Eckard | Page 31

emoryl57@gmail.com I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. I had order a part it was the wrong part but the next day they called me and told me they was ready for me I was expecting at least a week. More

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Excellent work Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 ve Our family has been buying vehicles from Koons Westminster Toyota for many years and Marty Ann has always been our salesperson. We have purchased 8 vehicles and have been very satisfied with the work Mary Ann has done and with the service department. Todd Eckard has always been pleasant to communicate with and accommodating with service schedules. I highly recommend Koons Westminster Toyota. Jerry Brady More

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Great service dept Been a customer for years. Todd, Dan, and Bob are great in service. Very easy to work with. Brooks is a great salesman to and Bill is great in the s Been a customer for years. Todd, Dan, and Bob are great in service. Very easy to work with. Brooks is a great salesman to and Bill is great in the shuttle. More

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Long Time Customer The work was completed on time as promised and for the price quoted. The coupons are also heplful. Nice waiting room and very friendly staff. The work was completed on time as promised and for the price quoted. The coupons are also heplful. Nice waiting room and very friendly staff. More

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The only dealership I trust There is a reason I only do business with Koons Toyota (for 20 years now). They treat me like I matter. Yes, a dealership does exist where the custom There is a reason I only do business with Koons Toyota (for 20 years now). They treat me like I matter. Yes, a dealership does exist where the customer matters. Over the years they have done everything to make the simple repairs and the major repairs go without any stress. Todd Eckard is hands down employee of the decade and they know that when the time comes I will get my next Toyota from them. After years of being treated second class by other dealerships I am so glad that I found Koons Toyota. More

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Customer service is very good. Dealership has all my car's history in its system. They are efficient, courteous, and usually fast. I feel confident that when i bring my car to the dealership my car wi car's history in its system. They are efficient, courteous, and usually fast. I feel confident that when i bring my car to the dealership my car will get the attention and service that it needs, and that is worth a lot to me. More

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This was my first service on my new FRS...was impressed by the spotless facilities, the efficiency of the service department and their knowledge and friendliness in addressing my concerns and questions. by the spotless facilities, the efficiency of the service department and their knowledge and friendliness in addressing my concerns and questions. More

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I scheduled my appointment at the last minute and was accomodated without hesitation. The work was performed on time and was covered under my paid maintenance program. Waiting room very nice and was eq accomodated without hesitation. The work was performed on time and was covered under my paid maintenance program. Waiting room very nice and was equiped with all the essentials. More

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This is my 4th vehicle from Koons. From the first visit, my husband and I have been always been treated well. Bob has always come through with the vehicle we wanted and made the process fun. He, and Jerem my husband and I have been always been treated well. Bob has always come through with the vehicle we wanted and made the process fun. He, and Jeremy, have always explained every step of the process (purchasing to financing), skipping nothing even though we've now purchased multiple vehicles from Koons. The service department is excellent. Todd gets me in and out very quickly and works around my schedule. Most of my dealings with the service department have been for scheduled maintenance, buy the (very) few times a vehicle has been in for more that maintenance, the problem is quickly identified and solved. More

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I had purchased another toyota two years ago, and found service as well as staff to be courteous, friendly and helpful. I had no hesitation in returning for my next purchase of a Toyota Highlander. Wes service as well as staff to be courteous, friendly and helpful. I had no hesitation in returning for my next purchase of a Toyota Highlander. Wes Peterson was outstanding. From our first meeting, he was helpful patient and knew the vehicle inside and out. He was aware that I had received some information from a consumer reports price buying source and we worked within that framework with ease. Mostly, Wes was patient, returned my calls quickly and was there everytime we went in to check something out. He is a real asset to the dealership and is a very nice person and a pleasure to deal with. I can see Wes going far in this business and I hope Koons recognizes his dedication to the new car operation. I would definitely go back to Koons and will ask for Wes to manage my purchase. I only dealt with George Thompson during the final sale process as he reviewed and approved the offer, etc. I found him to be polite, knowledgeable and was willing to tolerate my "haggleing" for a few extra bucks. He took evry offer into consideration and I believe we arrived at a good deal for myself as well as the dealership. I did not deal with Samuel Somarriba personally but observed him at the dealership and at the customer appreciation talk afterwards. He is disciplined, cordial and certianly was aware of what was going on in that showroom. I assume Koon's hired him for his attention to detail and being available to resolve any problems that might arise with the business end of the sales progam. He was definitely there and "in charge". I wanted to mention Tod Eckard because of his willingness to help me on a time that they were ready to close the shop. I needed help with the pairing of my phone and even though he was ready to get off work, he cordially took the time to fix my problem and I truly appreciated that. I would have accepted a response that they were closed as I came in without prior notification etc.. He was very friendly and to stay over at closing time was noteable, and appreciated.. More

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