Todd Eckard | Page 30

Excellent experience at Koons Toyota Westminster! ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from ! All salesman staff service department service associates we're very knowledgeable patient and explained everything when purchasing my vehicle from Koons Toyota Westminster, my salesman went above and beyond to help me understand and get the best deal possible on my trade in as well as the finance manager they are excellent to work with! As well as the service department and my service worker who I dealt with on my first time into the service department.all staff All Staff are courteous kind and explained to the fullest detail all my question's every time I have needed service from them , I give them all five stars!! Thank you Koons Toyota of Westminster we appreciate you very much!! More

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The work was done promptly and well. The coffee in the waiting lounge was good, too. I'm very pleased. The coffee in the waiting lounge was good, too. I'm very pleased. More

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This message is for GM at dealership and the Service MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loane MNager. Today my Porsche used car 2018 that I bought at your dealership came to service. It was valet. Unfortunately due to non availability of loaner and my emergency doctor trip I had requested Todd at service to send the car back so I can properly schedule for another date. Now I will be ever schedule another appointment with Koons for service. Here is why, the person who drove the car back from dealership while leaving the car at my home, drove the car ok to driveway thrashing pots with plants in them and almost hit a third pot and now car has scrapes on the fron KT passenger side of the bumper all because of him rash driving onto my drive way while dropping the car back to me. When I noticed this and asked him about how he can drive and leave the like that he asked me , what do you want me to do. I did not ask him to park on drive way. He could have pulled introns of my garage called me and handed over the keys. This is minimum courtesy . The Porsche now has scratch on it which other wise is scratch free and dent free. Please note this and my car is never coming back to your dealership for service. Never send your car with valet to this dealership their drivers are rude. More

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Todd is a phenomenal representative of Koons , he very professional and courteous. Interact with his customers with needs of service requirements with options and suggestions. Kudos to Todd professional and courteous. Interact with his customers with needs of service requirements with options and suggestions. Kudos to Todd More

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Always get good service at Koon’s in Westminster. Todd is a pleasure to work with. a pleasure to work with. More

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I’ve been going to Koons Westminster since 2007 and all of my experiences have been positive. They have always exceeded my expectations. of my experiences have been positive. They have always exceeded my expectations. More

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Todd always takes good care of our service appointments and the tecnicians make sure our Sienna is ready on time as promised. I love the complementary car wash too! and the tecnicians make sure our Sienna is ready on time as promised. I love the complementary car wash too! More

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My last two service appointments were 3 hours! Last one was an oil change and tire rotation. This one was getting two brake pads and a new battery. These appointments shouldn't take 3 hours! The first tim was an oil change and tire rotation. This one was getting two brake pads and a new battery. These appointments shouldn't take 3 hours! The first time it happened I thought they were just having an off day so I let it go. But today I noticed appointments that had come in after me were finishing and leaving in just an hour. My service rep only came in to speak with me after about 2.5 hours to say what my car needed! Does this mean that for 2.5 hours they did nothing with my car? I had Todd both times and today when I asked why it took 3 hours he just told me brake pads take that long and he seemed like he really could care less. I won't be going back. More

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New 2017 Highlander Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris Excellent buying experience on my new 2017 Highlander Limited. I have bought previous vehicles from Koons and each time has been rewarding. Rob Morris (sales) was very helpful and knowledgeable on the new features of the 2017 Highlander. I have used the service department at Koons Toyota previously and it has always been clean, efficient reasonably priced - kudos to Todd service manager. More

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Wonderful, everyone is super friendly! Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answe Just walking through the door, you are greeted with the best faces, there wasn't a wait, and they helped me with all the questions that I needed answers to. More

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