Todd Eckard | Page 23
Assistant Service Manager
Koons Westminster Toyota
375 Baltimore Boulevard
Westminster, MD 21157
338 Reviews
Write a Review338 Reviews of Todd Eckard
December 30, 2025
I have been visiting to Koons Westminster Toyota more than 6 years and I would recommend. Also I bought my first car there too and overall I have great experience. than 6 years and I would recommend. Also I bought my first car there too and overall I have great experience. More
Other Employees Tagged: Cory Colassard, Bridgett Kirby
December 27, 2025
I had a concerning problem with my car on Monday, Dec. 22. I called the dealership (thinking I would probably have to wait until after Christmas) but they got me in that very day. I was pretty sure the ne 22. I called the dealership (thinking I would probably have to wait until after Christmas) but they got me in that very day. I was pretty sure the news of the repair was going to involve replacement of parts. To my delight the very knowledgeable mechanic was able to solve the problem with a reboot of my electrical system. I had been warned the problem might involve a charge of $2500. Instead the reboot solved the problem for $86. WOW! To say I was surprised was a severe understatement. I have been coming to Westminster Toyota for years. I have always been delighted with my service and the service department is a huge reason that I will continue to purchase cars from them. More
December 26, 2025
Accommodating. I told the service advisor that my children will need to be picked up by noon. I had a 9:15 appointment for an oil change and tire rotation (They did I told the service advisor that my children will need to be picked up by noon. I had a 9:15 appointment for an oil change and tire rotation (They did not lubricate the universal joints on the drive shaft as requested). The advisor stated it will be done by 11:30. 11:30 came, my vehicle is not done. The only reason I gave high marks was the fact that they let me use a loaner vehicle for an how to get my children. More
December 26, 2025
Always helpful. Fully explained everything related to the service received and what flagged for future maintenance. No pressure to agree to unneeded services and had Fully explained everything related to the service received and what flagged for future maintenance. No pressure to agree to unneeded services and had my car pulled around for me More

