Todd Eckard | Page 22

Good to work with your people to get things repaired. Todd keeps me updated OK Todd keeps me updated OK More

by jhilker Verified Customer Verified Customer

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Todd and his crew at Koons Westminster Toyota provided excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. excellent 50,000 mile maintenance, including valet pickup and return! We highly recommend their automotive service. More

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I am using this dealership for years. The best in service and I love their people like Todd. The best in service and I love their people like Todd. More

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Probably only the second time I would say not 4 or 5 stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven stars. I am very disappointed that the tires that they sold me for the car I bought from them which they do 100% of the maintenance are having uneven wear. Misalignment should have been caught by them before affecting the tires, which will now barely last half their expected lifespan. I should have been offered a substantial discount to replace the tires and fix the alignment rather than just a shrug and an “oh well.” I will certainly look for a different advisor and/or send my husband next time as I wonder if being a woman had something to do with how the issue was presented. More

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Caring, knowledgeable, strive to serve and make customers feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my feel special Excellent service I Left the dealership feeling served, and taken care of. I would definitely go back to this dealership to service my car! More

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I recently purchased my new vehicle from this location and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with and everything went smooth. My sales person Brendan and my Finance manager Jeremy both were amazing. They made sure that I fully was fully happy with my purchase before I bought it and got me the best rate for my financing. The quality of their used cars are also very good for the price that you pay. They get them fully detailed; and boy do they look amazing when you come out to see them. Give Brendan a call if you are in the used car or new car market. Thank you guys for everything. More

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For Service Purposes: The amount of people working, and after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulate after hours needs to increase; the amenities of the service waiting area need to improve; the offering of Toyota Rent-A cars needs to be recapitulated daily; and the courtesy of employees needs to improve for people of demographic backgrounds More

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Koons’ service has consistently been top notch! Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and Has been for 22 years now. And during the majority of those years, my service guy has been Todd Eckart and he’s been very professional, helpful and extremely kind to work with. He’s one of the reasons my husband and I continue to buy Toyota vehicles….no one else compares! More

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Very professional, listens to what the customer concerns are, patient and very courteous. Very satisfied. Todd has always been great to me. are, patient and very courteous. Very satisfied. Todd has always been great to me. More

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I always get the best service at Koons, and the mechanics are very knowledgeable. I would not take my vehicle anywhere else. are very knowledgeable. I would not take my vehicle anywhere else. More

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