Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.8
201 Reviews
4.8

201 Reviews

Write a Review

201 Reviews of Todd Eckard

April 08, 2026

Dealership Rating
Employee Rating

Everyone there in Sales and service were knowledgeable,professional and very courteous. There was no high pressure and things were fully explained and with options.. More

by carlrepetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Stoll, Dan Walsh

April 07, 2026

Dealership Rating
Employee Rating

Excellent , I always like working with Todd , I find that he is very trustworthy . Thanks, Greg Imhoff!!! More

by gibson1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2026

Dealership Rating
Employee Rating

Always let me know what going on with my cars and care about my outcome More

by agmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 07, 2026

Dealership Rating
Employee Rating

Great service and care with my 2015 Rav 4, reliable and transparent communication during the time my car was in the service bay. More

by erinmconner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 06, 2026

Dealership Rating
Employee Rating

Always pleasure to do business with. Fast professional service. Service done within the estimated price, actually, a little less. Bringing my other Toyota in for service, also. More

by bradrobenolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 04, 2026

Dealership Rating
Employee Rating

Pleasant experience that was quick, efficient and with no surprise. Will recommend them to my fruebds More

by karltteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 03, 2026

Dealership Rating
Employee Rating

The very best we have ever encountered. The service dept. Employees are kind, helpful and pleasant. Everyone is great. More

by beverly.savage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Voelkel

Apr 06, 2026

Koons Westminster Toyota responded

Hello beverly.savage1, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 02, 2026

Dealership Rating
Employee Rating

It just seems like over an hour for an oil change is a little long but as long as the job is done properly I suppose it's okay. More

by carolpuro5
Recommend Dealer
Yes
Apr 05, 2026

Koons Westminster Toyota responded

Thank you for your feedback. We strive for efficient service without sacrificing quality. We appreciate your understanding and hope to see you again soon.

March 31, 2026

Dealership Rating
Employee Rating

Todd is exceptional. I have been using this dealership since I purchased my first Highlander in 2001. Not sure when Todd came but he is my man in the service department. More

by mbatten0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

March 30, 2026

Dealership Rating
Employee Rating

Appointment was on time. Todd is excellent service representative. Keeps customer informed. Very professional. The online progress of your service is nice. I also appreciated More

by jkellar52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Koons Westminster Toyota responded

jkellar52, we are delighted to see this rating! Have a great day!

1
...

Dealership Inventory (494 Vehicles)

new 2026 Toyota Tacoma car, priced at $41,316
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
used 2024 Nissan Altima car, priced at $22,500
2024 Nissan Altima
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $50,153
2026 Toyota Grand Highlander Hybrid
new
Blueprint exterior
CVT
All-wheel Drive
new 2026 Toyota Camry car, priced at $30,411
2026 Toyota Camry
new
Supersonic Red exterior
CVT
Front-wheel Drive
used 2024 Toyota Tundra car, priced at $56,100
2024 Toyota Tundra
used
Wind Chill Pearl exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla car, priced at $27,502
2026 Toyota Corolla
new
Ice Cap exterior
CVT
Front-wheel Drive