Tkeya Grimes

It was a pleasure dealing with everyone at Kay Honda. They were professional and knowledgeable and put us at ease throughout our purchase. They were professional and knowledgeable and put us at ease throughout our purchase. More

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I had a great experience at DCH Kay Honda! Jordan Jones is very knowledgeable and walked me through my new car features thoroughly and with ease. Jordan Jones is very knowledgeable and walked me through my new car features thoroughly and with ease. More

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Bait and switch pricing. Agreed on a price with the salesperson with a handshake. Finance person came out and told me my credit was fine (over 700). Go to finance to sign Agreed on a price with the salesperson with a handshake. Finance person came out and told me my credit was fine (over 700). Go to finance to sign the papers and all of a sudden the monthly payment was several dollars higher because of my credit score, which had been fine 15 minutes ago. Earlier, I had found a nail in the tire of the car I was buying. It couldn’t be patched, so they replaced it. My belief is they passed the cost onto me when it came time to sign. I should have walked out at that point, but had already been there for a few hours. AVOID!!! More

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They don't value your time, they make you sit there while your salesperson talks to her coworkers and clearly talks about you. Sales rep was texting the salesman right behind us. She was rude and arrogant. your salesperson talks to her coworkers and clearly talks about you. Sales rep was texting the salesman right behind us. She was rude and arrogant. I was not a pleasant experience at all! More

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The way we were treated and the way the salesperson acted was not good. I hope I never have to deal with DCH again. was not good. I hope I never have to deal with DCH again. More

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Before the sale they were great. When I went to pick up my truck the tank was empty. I was told I'd get a full tank, but they only put in 5 gallons. I got ghosted when I asked why. A When I went to pick up my truck the tank was empty. I was told I'd get a full tank, but they only put in 5 gallons. I got ghosted when I asked why. Also, it's one day until my temp registration expires. Still no plates that I paid $20 to have deliverd. But the truck is great and I am very satisfied with it. All in all I'd recommend them, but they could do better. More

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I was helped by both Tkeya and Devin and was very satisfied with both. No pressure; very patient; great experience. many Thanks! satisfied with both. No pressure; very patient; great experience. many Thanks! More

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Great customer service, and very caring and helpful dealer, wouldn’t mind purchasing more vehicles from this establishment.😁 dealer, wouldn’t mind purchasing more vehicles from this establishment.😁 More

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I purchased a 2011 Highlander. The Sales Team and Financing was fine But the Bank they use is Horrible. They really need to find another Bank to use!! The Sales Team and Financing was fine But the Bank they use is Horrible. They really need to find another Bank to use!! More

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Bought a used CR-V after seeing the car in various ads. Price was right and the car is great. Everyone I dealt with from reception through sales, especially my sales person, Tkeya, were very friendly, ans Price was right and the car is great. Everyone I dealt with from reception through sales, especially my sales person, Tkeya, were very friendly, answered all my questions and were professional. More

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