Dealership Experience
10 yrs, 11 mos
Industry Experience
30 yrs, 9 mos
Languages Spoken
English
13 Reviews
Write a Review13 Reviews of Tina Ricks
June 15, 2023
I was always impressed with their quality of work and service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my ca service. Their staff is always warm and friendly, and offer suggestions that could help me out and fit my work schedule. Yesterday, I picked up my car a day early and was so happy! I couldn't wait to return the rental I had! Thank you for having such outstanding customer service for the this vehicle and my last one. I always come to you when something comes up! More
Other Employees Tagged: Jean Paul Buisson, Cornell Burdis, Zaher Eljqouhan
May 13, 2021
Terrible. Had my car towed to Lakeside Toyota because it wouldn’t start. Replaced the fuel pump, got it back and the same day was having issues again with starting, bought it back and they replaced another wouldn’t start. Replaced the fuel pump, got it back and the same day was having issues again with starting, bought it back and they replaced another part along with the fuel pump again. Less than a week later the car starts running rough, check engine light is on. After keeping it for 4 business days I finally get it back. They replaced spark plugs and ignition coil. After driving it for about 10 miles it’s doing the exact same things. So now I have to bring it back for who knows how long. I gave it one star because you can’t give it zero . I will say that the service rep Tina is very good. More
May 27, 2020
Wonderful experience buying my new car with Renee Poche I made an appointment with Renee, before coming in I told him what I wanted. He had a car waiting for me to look at. It was perfect. he was knowled I made an appointment with Renee, before coming in I told him what I wanted. He had a car waiting for me to look at. It was perfect. he was knowledgeable, friendly & just a nice guy. I would recommend him to anyone. Had me in and out driving off the lot with a new car!!! We are a toyota family and will continue to be, because of people like Rene Poche & Tina Ricks. More
Other Employees Tagged: Max Amenta , Rene Poche
March 03, 2020
Car purchase with no hassle Was able to initiate the purchase of. Prius LE with a phone call. The excellent salesman kept us up to date on the delivery date, and the appointment Was able to initiate the purchase of. Prius LE with a phone call. The excellent salesman kept us up to date on the delivery date, and the appointment time to pick up the car was handle without delays. We are very pleased with their sales and service departments!! More
Other Employees Tagged: Jessie Johnson, Jean Paul Buisson, David Winfield , Rene Poche, Julie went over the features of the car with us.
January 04, 2020
Great Service again - 11th Car leased I have worked with Rene Poche and Lakeside Toyota on 11 Leases and 2 purchases for my family over the past 8 years. Rene is always helpful and makes I have worked with Rene Poche and Lakeside Toyota on 11 Leases and 2 purchases for my family over the past 8 years. Rene is always helpful and makes the process very easy. Before coming to Lakeside Toyota 8 years ago, I used to prefer going to the dentist over going to a car dealership. I have always had a great experience with the service staff as well with my many interactions over the 8 years, especially with Bruce Carruth. Thanks to everyone at Lakeside Toyota for making the process very easy and less stressful. More
Other Employees Tagged: Luis Deleon , Bruce Carruth, Rene Poche
October 13, 2019
service center Professional, courteous, friendly, and very helpful. Also bought a new truck a week ago. Garth Diaz was very professional ,not a pushy salesman which Professional, courteous, friendly, and very helpful. Also bought a new truck a week ago. Garth Diaz was very professional ,not a pushy salesman which is great , he let me take my time to decided. Also very helpful. SALES and SERVICE. More
Other Employees Tagged: Garett Drez, David Winfield
September 17, 2019
13 yrs of Excellent service I continue to return to Lakeside Toyota because Rene is the BEST! Everyone here goes above and beyond to help service you. I have bought and leased I continue to return to Lakeside Toyota because Rene is the BEST! Everyone here goes above and beyond to help service you. I have bought and leased over 13-14 yrs and have NEVER had a problem. Rene always finds me the best deal. He always aims to please! Never fails! Tina, Nicole and Jean Paul , I have become friends with for my oil changes and maintence. I feel more like family here. Thanks for all of the help. No doubt, My cars have been Excellent. More
Other Employees Tagged: Jean Paul Buisson, Nicole Michalatos , Rene Poche
August 28, 2019
Great service The staff was wonderful ! Rene poche was very helpful and kind . Max was very helpful also! Julie was also very kind and helpful with setting up h The staff was wonderful ! Rene poche was very helpful and kind . Max was very helpful also! Julie was also very kind and helpful with setting up her lhine to the car More
Other Employees Tagged: Max Amenta , Rene Poche
May 13, 2019
Maintenance Advisor was quick in writing up issues and service was excellent. Offered to drive me to shopping center if interested, but waited in comfortable sitt Advisor was quick in writing up issues and service was excellent. Offered to drive me to shopping center if interested, but waited in comfortable sitting area until vehicle was ready. Had complimentary coffee and cookies which was a nice jester. More
Other Employees Tagged: Rene Poche
January 16, 2019
Awesone staff and a smooth experience!!!!!! Rene Poche was just awesome! He was very professional and helpful. Love the experience at this dealership. Go see Rene if you’re looking for a Toyota Rene Poche was just awesome! He was very professional and helpful. Love the experience at this dealership. Go see Rene if you’re looking for a Toyota and want a good buying experience. Although, I haven’t used the service department yet. I look forward to working with Tina Ricks. She has already took the time to reach out to me to see if I had any question regarding my new Truck! More
Other Employees Tagged: Milton Watson , Rene Poche