Tina Bilokin | Page 2

Vincent was incredibly helpful and patient, answering all my questions and ensuring I got the perfect car for me. my questions and ensuring I got the perfect car for me. More

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I recently had the pleasure of working with Tina, Lindsay, and Ronnie at Prestige Volvo, and I am beyond thrilled with the experience! From start to finish, this team went above and beyond to ensure Lindsay, and Ronnie at Prestige Volvo, and I am beyond thrilled with the experience! From start to finish, this team went above and beyond to ensure that I had the best possible car-buying experience. I came to Prestige Volvo with a challenging situation: I needed to trade in my Infiniti Q60 Red Sport, which was not only under a mountain of negative equity but also in need of significant repairs. I was bracing myself for a tough negotiation and potential headaches, but Tina, Lindsay, and Ronnie turned it all around. What truly sets this team apart is their dedication to exceeding expectations. They didn't just meet my needs—they anticipated them, handling every obstacle with ease and ensuring that I walked away with a fantastic new Polestar, all while managing to alleviate my concerns about the negative equity and repair costs. In a world where customer service often feels like a lost art, Tina, Lindsay, and Ronnie at Prestige Volvo have restored my faith. If you’re looking for a dealership that combines expertise, empathy, and exceptional service, look no further. This trio is the best of the best, and I couldn’t be more grateful for their help. Thank you, Prestige Volvo, for making what could have been a stressful experience a truly remarkable one! More

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I am writing this review on behalf of a friend that I sent to this dealership, as she does not do this online stuff....She is not a car enthusiast like I am but she knows what she likes. Like most people sent to this dealership, as she does not do this online stuff....She is not a car enthusiast like I am but she knows what she likes. Like most people, she does not like unneeded stress in her life, nor confrontation. I knew from my own experiences at this dealership, that Tina Bilokin, one of the co-managers and Ryan Wasik, a sales team member strive to alleviate all of that and make the transaction stress-free. Without that personal experience myself I could not do what I have done in the past of recommend friends and family make the trip there,,,, Getting a new car should be an enjoyable experience but at many dealerships the negotiation process is an agrivation. In my experience and others I have sent there, certainly not at this place,,,,It is obvious that Tina works hard to eliminate all that discomfort. My friend is elated with the deal she got, and the car itself, more options/ upgrades then she expected at a far lesser price then she anticipated, a far better deal then anything she expected to find closer to her home in New York... Kudos to Tina and Ryan for the manner in which they conduct themselves. ..If only more transactions in life could go so smoothly and stress-free. More

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Service is top notch. Starting with Matt, to Ron to Tina every interaction was professional, helpful and designed to get to yes quickly. Starting with Matt, to Ron to Tina every interaction was professional, helpful and designed to get to yes quickly. More

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Always excellent service. My service advisor is Jason. He is great to deal with. Always keeps you advised of the progress of your service and is a definite asset to the dea My service advisor is Jason. He is great to deal with. Always keeps you advised of the progress of your service and is a definite asset to the dealership. Work is always performed to excellent standards and vehicle is always returned cleaned. Would definitely recommend dealership. More

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It was a pleasure working with Vincent. He was extremely professional, and made the experience stress free. Everyone at the dealership was so helpful and kind. It truly was an amazing exper He was extremely professional, and made the experience stress free. Everyone at the dealership was so helpful and kind. It truly was an amazing experience! After going to another dealership first, I am so glad we decided on Prestige Volvo! More

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Everyone was so friendly and knowledgeable. Took the time to answer all our questions and explained all the options available to us. The dealership as a whole exceeded our expectations from the Took the time to answer all our questions and explained all the options available to us. The dealership as a whole exceeded our expectations from the moment we walked in. More

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As I have done several times over the years, last week I drove 2 hours+ from Long Island to this dealership.... People might say,,," why would you ever do that when there are plenty of closer Volvo dealers drove 2 hours+ from Long Island to this dealership.... People might say,,," why would you ever do that when there are plenty of closer Volvo dealers to you then that one".? Why,,,because I have learned that nobody,,, nobody,,,,has treated me in the last number of years the way I have been treated at this dealership. Tina Bilokin , one of the sales manager, treats her customers like the showroom is her living room and those of us that deal with Tina look at it like we were just interacting with a gracious hostess. This time was alittle different however. This started by an email from Volvo Cars, the factory, disguised as if coming from Tina at the dealership. Its quite a way from when my lease would be up, and I guess they were startinmg early. Attached to the email was a proposal for a new one of same model, with minimal changes and upgrades. The monthly payment had the normal reasonable increase, but the cash required upfront was like nothing I had ever seen, like what one might expect for a Bentley,,no exaggeration, literally, It made me wonder if I could still afford the car. However it said to contact Tina directly with any questions. I did and she said to relax, disregard that quote that I sent her, that she had always taken care of me and would give me her own quote in the morning. The next morning she did,,monthy payment , again was as expected,,,amount down was a fraction of the factory offer,,,even less then I had ever paid,,Although I was not in a rush to do this early, I felt that since she was doing this, I was compelled to do it early...The car was ready for pickup in a few days and when I got there I was truly treated like their friend Tina, as stated, was super gracious,,, Ryan Wasik, the salesman that handled the rest of the transaction could not have been more of a gentleman, Pat, the Finance and Insurance guy that handled all the lease paperwork was a super guy to deal with,,I had asked about an add-on that I had in the prior lease and he stated that was in the lease as a gift from he and Tina, already included, and Wayne, the guy that tutors on features was very patient with me,,,The biggest thing is, people talk about credibility and transparency,,,, everything I was told over the phone,,was exactly what was written up when I got there,,no added fees, not one item more,,, nobody treats their customers like this,,nobody else that is,,that explains why I travel that far to get there More

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Courteous, professional, top notch experience all around. A big thank you to Tina, Lyndsey, Jake, and most of all Ronnie. Buying cars can be pain, thank you all for making it so pleasant! A big thank you to Tina, Lyndsey, Jake, and most of all Ronnie. Buying cars can be pain, thank you all for making it so pleasant! More

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Awesome customer service as Ron and Jake were able to put my son into a great pre-owned Audi S3 my son into a great pre-owned Audi S3 More

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