Timothy O'Connor
Timothy O'Connor at Suburban Ford of Sterling Heights

Timothy O'Connor | Page 2

General Sales Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

4.8
49 Reviews
4.8

49 Reviews

Write a Review

Dealership Experience

17 yrs

Industry Experience

21 yrs

Languages Spoken

English English

49 Reviews of Timothy O'Connor

October 05, 2023

Dealership Rating
Employee Rating

Found car at another dealer on Monday. Transferred vehicle to local dealer. Made purchase on Thursday. Great trade value Great purchase price Smooth transaction Thanks Nikki Elder More

by j.albert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 27, 2023

Dealership Rating
Employee Rating

After receiving no call backs from other dealerships, we worked with Vito on a new Explorer lease and the process could not have been easier. The vehicle was what we wanted, at the price we needed and the s More

by JNew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Loftis , Vito Vultaggio

Jun 01, 2023

Suburban Ford of Sterling Heights responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2022

Dealership Rating
Employee Rating

I purchased a used 2014 F150 from their used car department. I had mechanical problems with the engine shortly after driving the vehicle. Not once but twice within the first month. I took the truck More

by larryf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Lagodna, Terry Lange, Dave Lulewicz

Jul 21, 2022

Suburban Ford of Sterling Heights responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2022

Dealership Rating
Employee Rating

Great experience. John Halsey was fantastic to work with. Down to earth, polite, understanding, and funny. Will do business with John and suburban Ford again. More

by Mginmich
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Kraemer , Alex Apess, John Halsey, Brian Lagodna, Vince Miceli

May 30, 2022

Suburban Ford of Sterling Heights responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Dealership Rating
Employee Rating

Suburban Ford Dealership has been our "go" to dealership for several years. One thing is that they are located close to our home and that makes it very vinvenient. They have provided shuttle service for u More

by bettestogdill
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess, Paige DeFour, Tom Macpherson

Apr 15, 2022

Suburban Ford of Sterling Heights responded

Hi. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 19, 2022

Dealership Rating
Employee Rating

Suburban Ford is the only dealership we trust. They are very professional, listen and give us what we want. We have had the same positive experience for the last fifteen years. More

by Jrmaiuri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Fournier, John Halsey

Apr 01, 2022

Suburban Ford of Sterling Heights responded

We appreciate your loyalty to Suburban Ford of Sterling Heights. We are grateful for your business after 15 years and we strive to continue offering positive experiences! We hope to see you soon!

November 25, 2021

Dealership Rating
Employee Rating

Love this place and all the people in it! They're like a second family to me and I'll always lease my vehicles from there. More

by dklei53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Movsesian, Angela Long , Frank Drogosch, Matthew Drogosch, Tom Macpherson, Spencer Wood

Nov 29, 2021

Suburban Ford of Sterling Heights responded

It gives us much pleasure to know that you’ve chosen to stay with us again. Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.

August 28, 2021

Dealership Rating
Employee Rating

Amazing group of professionals at Suburban Ford. From Product to delivery and everywhere and everyone in between. Thank you More

by slefever1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Halsey, Annabelle Lange

July 28, 2021

Dealership Rating
Employee Rating

The dealership itself had a very nice atmosphere. Could not have been happier with the people working there. Everyone I talked to was very knowledgeable and freiendly. More

by Steve Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess, John Halsey

October 10, 2020

Dealership Rating
Employee Rating

This is a really unprofessional dealership. I took my car in for service under warranty and they provided no rental. They than kept the car for many days before even inspecting it. They did not fix my More

by Carstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Elder III, Lisa Elder, Mike Skeltis, Mike Gallucci, Steve Movsesian , Amanda Brown, Brian Lagodna, Andrew Lietz, Tom Macpherson

Feb 02, 2021

Suburban Ford of Sterling Heights responded

We regret to hear that you are displeased with your recent experience with us.

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