Tim Wilkins

Great communication from the Service Advisor. The shuttle ride home and back to the Dealership is important since I live alone. The shuttle ride home and back to the Dealership is important since I live alone. More

by LUBKDAN Verified Customer Verified Customer

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They handled the issue with our new car. Treated us great. Jagger was instrumental to the process. Very pleased! Treated us great. Jagger was instrumental to the process. Very pleased! More

by LYDAMELIO Verified Customer Verified Customer

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James Wood is a great dealership who takes care of their clients. Anytime I need service, I always book my appointments with Tim Wilkins. He's very professional, knows what he's talking about with confide clients. Anytime I need service, I always book my appointments with Tim Wilkins. He's very professional, knows what he's talking about with confidence and always does a great job keeping me updated. Appreciate the great customer service with Tim and at James Wood! More

by hawkinsjohn1 Verified Customer Verified Customer

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Fast service and friendly staff. It is always an enjoyable process when I have my service done at James Wood. It is always an enjoyable process when I have my service done at James Wood. More

by mshumphries77 Verified Customer Verified Customer

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Happy with the work performed and the communication from the service writer. Seems to take longer than expected to complete the work though. the service writer. Seems to take longer than expected to complete the work though. More

by FIDDCO Verified Customer Verified Customer

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Ive owned several f150’s in the past. Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I de Decided on a change. I bought a Chevy Silverado from James wood. I can’t say that I got a smoking deal but that’s just the way things were when I decided to pull the trigger. Having said all that I can’t say a bad word about James wood or their service department. Im Not one who writes many reviews but they In My mind are worth writing one for. Dealt with many dealers in the past and James wood is great. No pushy salesmen or women. Laid back environment. Which was very cool in my mind. If you’re outside looking you will not get jumped by a bunch of vultures. I thought that was awesome. Find something your interested in go inside and John terry will send you home in a new pickup. The people inside are not a bunch of blow hards. John has been there many years. Never have I dealt with a new vehicle salesperson that has been with a dealer so long. Salesmen come and go like the weather. James wood must be doing something right. I’ve only had my truck in the service department twice because it only has 3000 miles on it. First time for a small issue and second time for the first oil change. Couldn’t be happier with how my service advisor Tim Wilkins has taken care of me in a very very good and timely manner. Oh yeah and I’m really surprised at how I like my new Chevy Silverado RST. I was wondering for a few days if I made the right decision on my new purchase. I can tell you I really like my new pick up so far. Absolutely no complaints thus far. I have been well taken care of from the whole staff a James wood. Steve in Denton More

by stevekozubek Verified Customer Verified Customer

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Tim Takes real good care of me,He keeps me informed on how my truck is doing. how my truck is doing. More

by DANDR50 Verified Customer Verified Customer

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Great, quick service. Tim Wilkins is knowledgeable, professional and pays attention to all details. I completely satisfied. Tim Wilkins is knowledgeable, professional and pays attention to all details. I completely satisfied. More

by CURRIERVIKA Verified Customer Verified Customer

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Always courteous and friendly, came in without an appointment for an oil change, they got me in and out fairly quickly. appointment for an oil change, they got me in and out fairly quickly. More

by kabraudrick Verified Customer Verified Customer

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The service department is exceptional! Service advisors are knowledgeable and keep you informed and the parts dept has helped me with upgrades, such as floor and cargo mats and a great rol Service advisors are knowledgeable and keep you informed and the parts dept has helped me with upgrades, such as floor and cargo mats and a great roll top bed cover. More

by sridgway1 Verified Customer Verified Customer

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