Tim Russell
Tim Russell at Granite Subaru
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Tim Russell

Sales & Leasing Consultant

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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5.0
35 Reviews

Dealership Experience

19 yrs, 11 mos

Industry Experience

31 yrs

5.0

35 Reviews

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35 Reviews of Tim Russell

March 31, 2024

Dealership Rating
Employee Rating

Excellent service and sales! We leased 2 2024 vehicles (hassle free) form Granite and we could not be more pleased. We will certainly re-lease from them again in 2027. More

by gallantej
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 04, 2024

Granite Subaru responded

Thank you for the kind review and multiple sales. We look forward to seeing you again.

October 29, 2023

Dealership Rating
Employee Rating

Excellent service and good selection of vehicles on the lot. Definitely will be back for my next car. More

by keith
Recommend Dealer
Yes
Oct 31, 2023

Granite Subaru responded

Keith, thank you for the nice review. We have a huge selection right now and make purchasing super easy.

September 24, 2023

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Employee Rating

Tim and Peter were outstanding! They made our new car experience pleasant and smooth and we will recommend this dealership to our friends who are in the market More

by bagmanbob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Simpson

Sep 26, 2023

Granite Subaru responded

Thank you for the great review. We love hearing from another of Tim and Peter's happy customers. We appreciate the business and the recommendations.

August 17, 2023

Dealership Rating
Employee Rating

Both the salesman, Tim, and the finance person, Patrick, were very helpful. Patrick especially went out of his way to make sure I understood all the papers I was signing, and the pros and cons of various ad More

by pemaquidchar
Recommend Dealer
Yes

Other Employees Tagged: Patrick in Finance

Aug 21, 2023

Granite Subaru responded

Thank you for the wonderful review. Patrick does an amazing job for us and we love hearing from his happy customers.

June 27, 2023

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Employee Rating

Great service and great communication. Got to my car quickly and diagnosed the problem right away. Would definitely recommend to friends and family. More

by EFRO2389
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Granite Subaru responded

Thanks for the great review. Your recommendations are appreciated and welcomed.

June 08, 2023

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Employee Rating

We found this dealership by happenstance, referred by my employer’s benefits website. The entire purchasing experience was great! By the time we arrived at the dealership the car was ready for a test drive, More

by pozaricardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kacper Migalski , Josh Simpson, Patrick Norton

Jun 13, 2023

Granite Subaru responded

Thank you for the great review and for coming up from Mass to buy from us. We find many customers travel to us just to do business. Our entire team appreciates the praises.

May 31, 2023

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The finance team is very knowledgeable, patient and honest. The management team went above and beyond to make sure I was happy as a customer. More

by mandy.blake78
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bisson , Rob Lee, Josh Simpson

Jun 05, 2023

Granite Subaru responded

Mandy thanks for the great review. Our entire team always tries to go above and beyond to make sure every customer is happy.

May 08, 2023

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the service dept always does a great job. They kept me informed during the time my car was being worked on and when it would be ready. More

by frank_chmilarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2023

Granite Subaru responded

Frank thanks for the helpful feedback.

April 12, 2023

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Employee Rating

The people are very friendly and knowledgeable. They care to make sure the customer is satisfied and happy with the serve they received. More

by frank_chmilarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Granite Subaru responded

Frank, you hit the nail on the head. We always want customers to feel completely satisfied.

April 10, 2023

Dealership Rating
Employee Rating

The sales and service departments at Granite Subaru were great to deal with. The sales department worked with me to purchase a used vehicle within my budget. When a problem came up with the car a week later More

by WALTGRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Lawrence

Apr 11, 2023

Granite Subaru responded

Walt, thank you for the great review, we appreciate your business.

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