Tim O'Grady

Excellent service – went into the dealership with an exact desire & left with what we came for. exact desire & left with what we came for. More

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Good I am satisfied from your maintenance side need improvement sales side sales man’s are not helpful sorry improvement sales side sales man’s are not helpful sorry More

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Jason was very helpful with showing the vehicle to us. Very friendly and professional. He talked with us and got to know each other while waiting for the finance person. Would’ve liked a lower price, bu Very friendly and professional. He talked with us and got to know each other while waiting for the finance person. Would’ve liked a lower price, but he did what he could for us. I would recommend him to others. More

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Awesome sales department. The team is Very organized, timely with delivery and great customer service. The team is Very organized, timely with delivery and great customer service. More

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It was amazing the customer quality care the experience was outstanding service from beginning to end yes I highly recommend this Toyota of Mckinney feels like you stepped into heaven, I prayed knowing I w was outstanding service from beginning to end yes I highly recommend this Toyota of Mckinney feels like you stepped into heaven, I prayed knowing I would be welcomed into a wonderfufamilyl this is a miracle when you have faith and a loyal dealership what a great team I am so happy and thankful to God amen."100 percent " rating so glad to be an important part of your family.. More

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Conor was very helpful with the car buying process. He listened to every concern that I had when looking for Rav4. Mr. O'Grady was very helpful as well in this process as well. Thank you both for a gre He listened to every concern that I had when looking for Rav4. Mr. O'Grady was very helpful as well in this process as well. Thank you both for a great car buying experience. More

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Very helpful and they explained things so that I was able to understand the situation. to understand the situation. More

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This was our second time buying a vehicle at Pat Lobb Toyota of McKinney. We worked with Tim O’Grady and had an amazing experience. The entire team was amazing. Every single person we had an interaction Toyota of McKinney. We worked with Tim O’Grady and had an amazing experience. The entire team was amazing. Every single person we had an interaction with from the Front Desk to the back room…all made this process so pleasant. We are so thankful for a place like Pat Lobb of Toyota & their team to trust during the car buying process. We will definitely be back to work with Tim and Team again. Thank you. More

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I am very unhappy with my recent 2024 Rav4 purchase at Pat Lobb Toyota on 09/16/2024. I previously purchased a new 2011 RAV4 and a new 2016 Tacoma from Pat Lobb. I have used Pat Lobb for service on both Pat Lobb Toyota on 09/16/2024. I previously purchased a new 2011 RAV4 and a new 2016 Tacoma from Pat Lobb. I have used Pat Lobb for service on both of these vehicles for the past 13 years. Unfortunately, the 2024 RAV4 deal was: no deal! I received no discounts, special offers, or incentives. I ended up paying $2000 over sticker. The day after I purchased the new RAV4, I received a letter and coupons in the mail for "gas for a year at no extra charge" and "0% interest rates" if you purchased a new vehicle before 09/30/2024. I was not offered any of these incentives. It's a shame customer loyalty no longer lives at Pat Lobb Toyota. They knew I was going to buy, and I feel like I was taken advantage of. Update; After talking with John Ellis, my issues have been resolved. Thank you John. More

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Lex did an outstanding job of answering our questions and making sure we got the vehicle we wanted. making sure we got the vehicle we wanted. More

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