Tim Larsen

I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detailed and looked brand new. Thanks Tim More

Report | Print

Went in for oil change and rotation, was even willing to pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the fi pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the first service. Got car back and no rotation done, was told didn’t need because the tread was all the same. 20k miles!!! You could look at from to back and see they needed it. They simply didn’t want to best I can figure. Next issue was it came back with engine light on from an oil change mind you. How is this not noticed before they tell you car is ready. So had to wait till they figured out what they messed up. I gave them two shots at service because I bought the car there, well out of my way to go as well, but I definitely won’t be going for a third for service or return business on buying. More

Report | Print

Service was top tier and elite from the Service Advisor Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. A Mr. Tim providing expert level knowledge and advice along the service team making the appointment a great smooth experience. And the technician Mr. Austin with an extremely helpful video walkthrough of the service that was being completed and with valuable knowledge about vehicle maintenance that was easy to understand and follow. Great experience More

Report | Print

Excellent service center. Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will c Professional, prompt and friendly. Truthful assessments of your vehicle. Price efficient and no unnecessary repairs or costs. I trust them and will continue to give them my business. More

Report | Print

The dealership was prompt and ready for intake of vehicle and getting me a ride home as well as notifying me upon completion of job. and getting me a ride home as well as notifying me upon completion of job. More

Report | Print

Tim - your service has been superb for over 7 years and our three VW vehicles our three VW vehicles More

Report | Print

Tim at Lewisville VW is a major reason why I continue to service at Lewisville. He makes sure my car is taken care of and everything is explained. service at Lewisville. He makes sure my car is taken care of and everything is explained. More

Report | Print

Thanks again Tim in service for taking care of me just like you have for the past 18years. Thanks to the sales department for the loaner. like you have for the past 18years. Thanks to the sales department for the loaner. More

Report | Print

My family and I have been doing business with Lewisville Volkswagen for the past couple of years. They have helped us find cars we loved, good deals, and outstanding service. Everyone there is kind and so h Volkswagen for the past couple of years. They have helped us find cars we loved, good deals, and outstanding service. Everyone there is kind and so helpful!! Thank you Lewisville Volkswagen!! And shout out to Eric Williams & John Chapman - he was outstanding and made my experience seamless!! More

Report | Print

I travel all over the country and it’s extremely hard to make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike sai make an appointment at a dealership. I needed a new head lamp and only had basically lunch break to get it done. I called the dealership and Mike said come on down. Got the light replaced and back to work without being late. Kudos to Mike and the service staff. More

Report | Print