Tim Lanzone

Buying the 2026 Explorer was very pleasant. It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing It was a bit pricy but the front desk and finance got me approved with Ford Motor Company. We found a few things wrong with the vehicle after closing but Marlon said it would be no problem. I was scheduled to come in on Friday morning at 0700. Upon my arrival no one was ready for me. Marlon had not given the info ahead of time. Nothing was pre approved and they did not have a loaner vehicle available. I waited one and half hours and finally received a loaner vehicle and was informed it could take up to two weeks for my vehicle to be completed. So as a total experience it was ok but not pleased about how Friday morning went with my drop off. Pointing out that this was not the service departments fault that I could see. More

by scott.bowling71 Verified Customer Verified Customer

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UNBELIEVABLE! ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to look around and maybe start looking into buying another truck. Dominick made me feel very comfortable with the way he handled himself and actually listened to what I wanted. The sales manager solidified that I needed to buy from this dealership. The signing of the paperwork was so easy, wife and I couldn’t believe it! I work 3 miles from the largest volume Ford dealership and drive by Veterans ford (which is the worst) everyday. I will gladly drive pass these other dealerships and drive out of my way to Ford of Port Richey for any of my vehicle’s needs. I will refer anyone I meet to visit Dominick and Ford of Port Richey. I can’t say enough about how great Dominick made the purchase such a positive and memorable customer experience!! 5 out of 5 stars for customer service, family feel, pricing, inventory, and employees. More

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Frank does an amazing job at taking care of the customer. He is very responsive and keeps you in the know about what’s needed and when. He is very responsive and keeps you in the know about what’s needed and when. More

by ebogard1 Verified Customer Verified Customer

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I have always had an excellent experience having my vehicles serviced at Ford of Port Richey. Frank Johnson goes out of his way and treats me like family. vehicles serviced at Ford of Port Richey. Frank Johnson goes out of his way and treats me like family. More

by FGWARNERJR Verified Customer Verified Customer

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The salesperson was professional and helpful, which is why I rated him 5 stars. However, my overall experience with the dealership was disappointing. The online advertisement showed a very large discou why I rated him 5 stars. However, my overall experience with the dealership was disappointing. The online advertisement showed a very large discount on the vehicle, but when I arrived at the dealership I was told that the advertised amount included several special discounts (military, teacher, healthcare, etc.) that most customers do not qualify for. This was not clearly explained online. The process took several hours and the pricing was confusing. Although I eventually purchased the vehicle, the experience was frustrating and not transparent. Sales experience with the dealership was not positive. More

by engri_aryalar3w Verified Customer Verified Customer

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Jayden was very professional and helpful made sure i understood the features of my truck understood the features of my truck More

by jjan.chris Verified Customer Verified Customer

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They helped me find a great low mileage car that fit within my budget. Very friendly and respectful . I did not feel pressured into anything. within my budget. Very friendly and respectful . I did not feel pressured into anything. More

by rudder.card_3f Verified Customer Verified Customer

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Another Great experience at this Dealership Mike Black was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incent was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incentives possible. Jesse (The Banker) finished the whole deal up getting me through the payment process. This was the 4th vehicle I bought there, the people are what keep bringing me back More

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They had the exact vehicle I wanted, super easy process from start to finish. Everyone was friendly and knowledgeable. from start to finish. Everyone was friendly and knowledgeable. More

by FERGUSON.KELLYLYNN Verified Customer Verified Customer

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The sales team of Joey and Hayden were great to work with and the management team of Nick and Tim made it all come together. and the management team of Nick and Tim made it all come together. More

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