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Tim Kubow
Tim Kubow at Ken Ganley Ford Parma
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Tim Kubow

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Tim Kubow

September 25, 2024

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Employee Rating

up front and honest with pricing and time expectations . Most reasonable pricing in the area ! More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, George Hadgigeorgiou, Rich Vargo, Ken Stafford, Alicia Jeffery

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Sep 26, 2024

Ken Ganley Ford Parma responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

September 24, 2024

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I found that making the appointment was difficult. After three phone tries I had to stop in to get one. More

by DEBBIESAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Sep 25, 2024

Ken Ganley Ford Parma responded

Debbie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2024

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Very very pleased with my service at Ken Ganley Ford Un Parma Ohio, I will be purchasing my new truck from you! More

by HOLSTEINFARMS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Sep 23, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else. Congratualtions on your new truck!

September 18, 2024

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This was my first time in with a used car I purchased privately. They inspected and found a few items that needed maintenance. More

by Nathan_Murphy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 19, 2024

Ken Ganley Ford Parma responded

Nathan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

September 17, 2024

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Our service was excellent! Everyone was professional and the communication we received was great! Thank you again! More

by Anna King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery, Will Monske

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Sep 18, 2024

Ken Ganley Ford Parma responded

Anna, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

September 13, 2024

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Great service. I was traveling through the area and had engine problems. They worked me in and had the problem diagnosed and repaired in a couple hours. Very profes More

by DSHANKLIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

Sep 16, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 07, 2024

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Employee Rating

Very friendly. Comfortable waiting area. Convenient vending machines. Appreciated complimentary car wash. Courteous service man kept me informed. More

by DEB33LEE
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

August 27, 2024

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Employee Rating

Clean, friendly environment and everyone willing to help. Went in for a recall, oil change and tire rotation. All were completed in a timely manner. More

by cjtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 24, 2024

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Employee Rating

Everything was done in a very efficient way. Tim explained the situation with my car and told me what my options were. And the wait was very reasonable. More

by NLBCHATTY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

August 21, 2024

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They were fast and nice great customer service I would definitely go again thank you More

by Acolon096
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. Tim and our team appreciate your business and hope to see you again soon!

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