Dealership Experience
14 yrs, 7 mos
Industry Experience
14 yrs, 7 mos
Specialties & Trainings
Finance and Insurance, Used & New Car Appraisals, Vehicle Location Expert.
42 Reviews
Write a Review42 Reviews of Tim Grissom
April 07, 2021
Service terrible. No way to contact. No return calls. 5 hour for a oil change. Would not not recommend. Good luck with this dealership. Sad hour for a oil change. Would not not recommend. Good luck with this dealership. Sad More
Other Employees Tagged: Brad Smith, Jesse White
July 31, 2020
This dealership is a joke! We traded in a 2013 Chevrolet Silverado on April 2, 2020 and canceled the insurance on April 6th as we traded the vehicle to WestGate. On June 17th we received a citation from DMV Silverado on April 2, 2020 and canceled the insurance on April 6th as we traded the vehicle to WestGate. On June 17th we received a citation from DMV for lapse in insurance. After many phone calls we thought the problem was resolved until July 29th when we received a second citation from DMV because the issue with the dealership turning in our traded in vehicles tags had not been resolved. Its now July 31 & the Silverado we traded in shows as under our name in DMV, the dealership still has not turned in our tags! Don’t attempt to contact the dealership when an issue arises as NO ONE knows what’s going on. Please purchase a vehicle from a reputable dealer who actually values their customers. More
Other Employees Tagged: Billy Schuyler, Brad Smith, Paul Floreal, Jim Beebe, Ginger Dickerson, Taylor Smart, Jesse White
November 01, 2019
Westgate dodge has the best people to deal with, my salesperson ( Jack ) with the best, they stayed open late that night for me to arrive, being that I was traveling from Wilmington, all the peopl salesperson ( Jack ) with the best, they stayed open late that night for me to arrive, being that I was traveling from Wilmington, all the people that were there that night were the best people to deal with! They sold me a 2016 dodge charger, I haven't had no problems with it, and I got a good deal on it, I could highly recommen this dealership!! Thanks guys More
June 13, 2019
Awesome service Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck b Had some recalls on my 2017 ram 2500 , and factory defect, on front axle seals , very prompt service, awesome service department crew, had my truck back very quickly More
Other Employees Tagged: Brad Smith, Kelsey Collins
May 14, 2019
Amazing 5 Stars My salesperson was very knowledgeable, easy going, and down to earth. The whole process was smooth as warm milk. They were very efficient and upfront. My salesperson was very knowledgeable, easy going, and down to earth. The whole process was smooth as warm milk. They were very efficient and upfront. More
Other Employees Tagged: Kelsey Collins , Danielle
May 04, 2019
Great experience Westgate has a very honest and trustworthy staff. They were very detailed with the whole process and were very competitive with my trade. I would de Westgate has a very honest and trustworthy staff. They were very detailed with the whole process and were very competitive with my trade. I would definitely recommend them to others. More
Other Employees Tagged: Paul Floreal
January 30, 2019
Wonderful experience all the way around!! Drove two hrs for a “guaranteed” internet price! There was still room to negotiate too! We felt more in control! Nothing but good things to say about Drove two hrs for a “guaranteed” internet price! There was still room to negotiate too! We felt more in control! Nothing but good things to say about these fellows and this dealership, thanks again!! More
Other Employees Tagged: Jim Beebe , Do not remember the finance guys name, but he was great too!!!
October 31, 2018
Great experience! Adrian is really helpful and knowledgeable saleman. We picked our car really quick and started the process. We traded in our car with no problems an Adrian is really helpful and knowledgeable saleman. We picked our car really quick and started the process. We traded in our car with no problems and for a decent value. More
Other Employees Tagged: Adrian
October 29, 2018
Complete lie of vehicle condition Purchased a mercedes sprinter. Would not let us take to a private mechanic. Trusted their "diesel mechanic" Was told drivetrain was great. Total lie, Purchased a mercedes sprinter. Would not let us take to a private mechanic. Trusted their "diesel mechanic" Was told drivetrain was great. Total lie, transmission blew within 2 months of barely driving it...what a bunch of crooks! More
Other Employees Tagged: Brad Smith , Derek-online agent
October 23, 2018
Absolutly amazing I would recommend west gate to anyone they are beyond amazing and excellent at what they do. Darlisha went out of her way so many times to check in an I would recommend west gate to anyone they are beyond amazing and excellent at what they do. Darlisha went out of her way so many times to check in and make sure we were doing ok and helped us every step of the way. More
Other Employees Tagged: Darlisha williams