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Thomas Ousley
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11 Reviews
11 Reviews
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11 Reviews of Thomas Ousley
January 16, 2025
Tried to add $6k in junk fees (recondition, certified, non-tax) on top of normal dealer, tax and title. Sold it for $718 over list price. Finance manager seemed put out that car was not financed and addit non-tax) on top of normal dealer, tax and title. Sold it for $718 over list price. Finance manager seemed put out that car was not financed and additional warranty’s declined. Did not explain any forms, just asked for signatures. Would recommend Fitzgerald Hyundai over Jenkins Hyundai. More
by PaigeB
Verified CustomerOther Employees Tagged: Kelly Kruis
January 15, 2025
The sales rep was great, answered all my questions. Not crazy about the guilt trip the guy closing my purchase by trying to sell your extended warranty and service plan. It’s not very pleasant. But ove Not crazy about the guilt trip the guy closing my purchase by trying to sell your extended warranty and service plan. It’s not very pleasant. But overall good. More
by SDELAG2007
Other Employees Tagged: Tyler Clagett, Tyler Peretiatko
January 07, 2025
Bought the car in November, still know nothing bout my loan! Guess what to free! loan! Guess what to free! More
by STANJDFILL
Other Employees Tagged: Brad Kiddy, Nemuel Rosario
January 01, 2025
John was a very pleasant non-pushy salesman answered all my questions. A very humble guy I will be buying my next car from him my questions. A very humble guy I will be buying my next car from him More
by RDEGROOT234
Other Employees Tagged: John Sandiford
December 26, 2024
Pressure sales that devolved into condescension and debate with a "manager". Everything had to be done right away or the car was going to be sold to someone else. An item that was supposed to be includ debate with a "manager". Everything had to be done right away or the car was going to be sold to someone else. An item that was supposed to be included per their ad was not. Was told by salesperson that they would check with a manager about it and let me know the next day. Still nothing. Will not do business with this group again. More
by gonzalz
Other Employees Tagged: Nico Estrada-Avila, Nick Minner, Nelson Carrero
December 26, 2024
Overall a very nice experience. Jace was very informative and helpful. Tom was also very professional. I thought offer on the trade in was extremely low at first and later came up a Jace was very informative and helpful. Tom was also very professional. I thought offer on the trade in was extremely low at first and later came up a bit. After purchasing the car, the transfer of paperwork could have been more efficient. More
by LILGYRO
Other Employees Tagged: Jace Raney
December 25, 2024
The dealership is great, we were greeted by the sales rep. For which we scheduled an appointment. We told the sales rep John we were looking at 3models, but the one thing we wanted in either model we cho rep. For which we scheduled an appointment. We told the sales rep John we were looking at 3models, but the one thing we wanted in either model we chose to be AWD, this was a must. He showed us the Tucson and Santa Fe we had already had driven the Palasaid in October. We decided on the Tucson we liked but it did not have AWD. Then he had someone check the inventory and found one that was not yet listed, and it happened to be just what I was looking for. My thanks to John Sandiford and the accounting office. Like the car very much. More
by A_FLORES13
Other Employees Tagged: John Sandiford
December 18, 2024
Everyone was very nice and helpful. timmy who sold me the car was awesome. Very polite and curious. timmy who sold me the car was awesome. Very polite and curious. More
by CAROLFISH816
Other Employees Tagged: Jeremy Agee, Timmy Phillips
December 16, 2024
Took way to long to finalize the deal. cut out the middle man. If the first person can't handle the deal, get someone who can. People don't like being passed around. cut out the middle man. If the first person can't handle the deal, get someone who can. People don't like being passed around. More
by SMCP66
Other Employees Tagged: Tyler Peretiatko
December 11, 2024
I had a great experience with my salesman Jace Raney. He is an excellent salesman and went above and beyond to help me. He answered all of my questions and was very knowledgeable. I highly recommend buyi He is an excellent salesman and went above and beyond to help me. He answered all of my questions and was very knowledgeable. I highly recommend buying a car from him at Jenkins Hynuida More
by ALYSSAGUYNN0424
Other Employees Tagged: Jeremy Agee, Nick Minner, Jace Raney
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