Thomas Maxfield
Thomas Maxfield at Acura of Westchester

Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
92 Reviews
5.0

92 Reviews

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92 Reviews of Thomas Maxfield

February 04, 2026

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Employee Rating

Always try to resolve my concerns in a timely manner! My service person has been Tom M. for over a decade, but David is great also. And my sales person is Brianna T. And she is Ah-mazin’!!!!!! I’m on my More

by MsAce
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Acura of Westchester responded

We appreciate your continued trust in Acura of Westchester and our team. It's good to hear our service and sales staff have been helpful over the years. Thank you for being a loyal Acura customer.

January 23, 2026

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Employee Rating

I have been doing business with Acura of Westchester for more then 25 years and hopefully will be doing do for many years to come. My 2023 Integra was there for service this week the attention to detail is More

by Barbarapazaras
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lee

January 06, 2026

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Tom was very helpful took good care of my car and Kevin who hooked up my computer for me with my phone love my RDX :-) More

by Kenneth Aitken
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Acura of Westchester responded

We appreciate your feedback about our team and your RDX. Acura of Westchester is glad to hear you had a good experience. Thank you for choosing us.

January 01, 2026

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Tom Maxfield helped me during my visit at dealership . He is customer centric, warm and explained all I needed to know. Pleasant visit it was. Thank you. More

by GHwehwe
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 02, 2026

Acura of Westchester responded

We appreciate your feedback and are glad our team made your visit to Acura of Westchester helpful. Thank you for sharing your experience.

December 24, 2025

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Employee Rating

THE BEST. The whole team make everything seamless easy and efficient. The only dealership I’ve been to that doesn’t complicate things or make anything intimida More

by shelny429
Sales Price Transparency
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Recommend Dealer
Yes

October 29, 2025

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Using the dealership for over 18 years. Courteous and efficient and they meet the customer, needs. More

by jggranucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 24, 2025

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Tom is the best service representative. His patient with you he’s friendly and he gets a job done. That’s what I love about him.! Tracey More

by lovelylady217
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team provided you with a great experience at Acura of Westchester.

October 14, 2025

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I have been a customer of Acura of Westchester for over 23 years. I came to purchase a vehicle and stayed for the great service they provide for all the subsequent 5 cars which I either leased or purchase More

by mlsa5689
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

Oct 14, 2025

Acura of Westchester responded

We truly appreciate your loyalty and long-standing relationship with Acura of Westchester. Thank you for choosing us and trusting our team with your automotive needs over the years.

October 02, 2025

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Employee Rating

Tom is an exceptional human being. He goes above and beyond. This is my fourth Acura; I have no regrets. More

by Ben
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Acura of Westchester responded

Thank you for your kind words and continued trust in Acura of Westchester. I'll pass along your feedback to our team.

October 02, 2025

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Employee Rating

The people at Acura of Westchester are trustworthy and professional. They have provided us with great service over the years. More

by Tarini C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Acura of Westchester responded

We appreciate your kind words about Acura of Westchester and our team. Wishing you many more years of great service.

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