Thomas Maxfield
Thomas Maxfield at Acura of Westchester
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Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
54 Reviews
5.0

54 Reviews

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54 Reviews of Thomas Maxfield

March 31, 2025

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Great team. They put a lot of care into their work. They make sure that all issues are resolved. Highly recommend! Tom was great!! More

by Joannabayn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Acura of Westchester responded

We're delighted to know you had a positive experience. We appreciate your high recommendation for us at Acura of Westchester.

March 29, 2025

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Excellent Service - Highly Recommend! My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. More

by svngrce07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Acura of Westchester responded

Thank you for recommending Acura of Westchester. Our team is committed to delivering quality service, and we're glad your car is now in excellent shape.

March 08, 2025

Dealership Rating
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I have been using this dealership for more than 20 years . Alex is professional and courteous . More importantly is your service department. Tom Maxfield is the best. 🌟🌟🌟🌟🌟 More

by joannecarcano
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 25, 2025

Acura of Westchester responded

Thank you for being a loyal customer of Acura of Westchester. It’s great to hear positive feedback about our team and service department. We appreciate your support over the years.

November 18, 2024

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Brianna is so professional ,courteous and always willing to listen to your needs. She is always willing to try to get the best deal for the client. More

by Levocem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo

October 15, 2024

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The Sales Manager Nick manages the franchise first class. Efficient and factual. It's a big reason I continue to go back to Acura of Westchester even though I moved further away. Tom and Sal in Service are More

by DJFosina
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi DJFosina, Thank you so much for your loyalty and for the kind words! We’re thrilled to hear that Nick, Tom, and Sal have made such a positive impression on you. Nick’s commitment to first-class management and the knowledgeable, efficient service from Tom and Sal are what we strive to deliver every day. It means a lot to know that, even after moving further away, you continue to trust us for your Acura needs. We look forward to seeing you again and are always here if you need anything! Best regards, The Acura of Westchester Team

September 30, 2024

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I'm been dealing with Alex for the last 6 to 7 years it's always a pleasure to work with him on a new truck. And Sal in service is great More

by LARRY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi Larry, Thank you so much for your continued trust and loyalty over the years! We’re thrilled to hear that working with Alex has consistently been a pleasure and that Sal has provided you with great service as well. It’s customers like you that make what we do so rewarding. We look forward to helping you with your next truck and are here anytime you need us! Warm regards, The Acura of Westchester Team

Oct 29, 2024

LARRY responded

Thankbyou gentlemen and ladies always a pleasure

August 19, 2024

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Matt was accommodating and helpful in selecting new car. He made the process very easy . I enjoyed working with him. More

by Acgeron
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Michelle Lally

Oct 29, 2024

Acura of Westchester responded

Hi Acgeron, Thank you for your kind words! We’re so glad to hear that Matt made the process of selecting your new car easy and enjoyable. His accommodating nature is something we take pride in, and it's wonderful to know that he provided you with a positive experience. If there’s anything more we can do for you in the future, please feel free to reach out. Enjoy your new vehicle! Warm regards, The Acura of Westchester Team

May 20, 2024

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Alex, Frankie, and the entire Acura family are honest and trustworthy. I am a long-standing, Acura customer since 2003 - they never steared me wrong. More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Diane Djonovic, Alex Markaj, Mike Gerard , Frankie

Oct 29, 2024

Acura of Westchester responded

Hi Tara, Thank you so much for your kind words! We’re honored to have had your trust as a long-standing Acura customer since 2003. It’s wonderful to hear that Alex, Frankie, and our entire team have consistently provided you with honest and trustworthy service. Your loyalty means the world to us, and we’re committed to maintaining that level of care for you and all our customers. If you ever need anything, please don’t hesitate to reach out. We look forward to serving you for many more years to come! Warm regards, The Acura of Westchester Team

May 01, 2024

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I can’t say enough about ACURA of Westchester! Each and every person we have worked with over the last 20+ years has been incredible! More

by loricostello141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2024

Acura of Westchester responded

Hi loricostello141, Thank you so much for your kind words and for being part of the Acura of Westchester family for over 20 years! We’re truly grateful for your loyalty and are thrilled to know that each experience with our team has been incredible. It’s a pleasure to serve customers like you, and we look forward to many more years together. Thank you for choosing us time and time again! Your Acura of Westchester Team

April 23, 2024

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The process of getting a new vehicle was smooth and the salesperson “Kayla” made me feel very comfortable. The process was not time consuming and it was straightforward. More

by Jorgeandrestobon.6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kayla Tejeda

Oct 29, 2024

Acura of Westchester responded

Hi Jorgeandrestobon.6, Thank you for sharing your experience! We're delighted to hear that Kayla made you feel comfortable and that the process was smooth and straightforward. Making sure our customers feel at ease and get exactly what they need without hassle is what we strive for. Enjoy your new vehicle, and thank you for choosing Acura of Westchester! Your Acura of Westchester Team

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