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Michelle Lally
180 Reviews
Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
180 Reviews
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180 Reviews of Michelle Lally
May 13, 2026
Brianna and the team were incredibly helpful and make the process as easy as possible. I could not be happier and i’m so grateful! process as easy as possible. I could not be happier and i’m so grateful! More
by Kromeo99
Other Employees Tagged: Brianna Tozzo, Ronnie Giancaspro, Diane Djonovic
April 18, 2026
Tyler was incredibly helpful and made the car-buying process so smooth and hassle-free. I highly recommend anyone looking to buy a car to visit him. process so smooth and hassle-free. I highly recommend anyone looking to buy a car to visit him. More
by Bryanabrego727
Other Employees Tagged: Diane Djonovic, Tyler Wanuga
April 01, 2026
I just went to Acura of Westchester yesterday and had an amazing experience at the dealership that truly exceeded my expectations from start to finish. From the moment I walked in, Brianna greeted me warmly amazing experience at the dealership that truly exceeded my expectations from start to finish. From the moment I walked in, Brianna greeted me warmly and made me feel comfortable—there was no pressure, just genuine interest in helping me find the right vehicle. I previously had leased Acuras before, but after having my kids I needed to switch to a minivan to meet our families’ needs. Now that my kids are older we were ready to downsize and go back to Acura. Brianna was incredibly knowledgeable and took the time to understand exactly what I was looking for. She answered all of my questions with patience and honesty, and I never felt rushed or pushed into making a decision. What really stood out was her transparency throughout the process—pricing, financing options, and vehicle details were all clearly explained. I was confident in my choice before moving forward. Once I decided on the 2026 MDX the paperwork process was surprisingly quick and hassle-free. The finance team worked hard to secure a great deal, and everything was handled professionally. Overall, Acura of Westchester and Brianna set a high standard for customer service. Brianna’s attention to detail, friendly approach, and commitment to making the experience enjoyable made all the difference. I would highly recommend them to anyone looking for an stress-free and dependable car-buying experience. I am so happy and excited to be part of the Acura family again! More
by Jeannie D.
Other Employees Tagged: Brianna Tozzo, Johnny Lee, Thomas Maxfield
April 01, 2026
Brianna #1 in getting things done - finding favorite car and delivering as promised at good value. Sammy is an artist in making sure car is perfect and transferring old to new . and delivering as promised at good value. Sammy is an artist in making sure car is perfect and transferring old to new . More
by 3boys
Other Employees Tagged: Brianna Tozzo, Danny Giannotti, Diane Djonovic, Thomas Maxfield, System Admin, Dealer Rater Admin , Sammy delivery
April 01, 2026
Matt did an excellent job at selling me this fantastic 2026 RDX. He was very detailed and knowledgeable. I would recommend all my friends to Matt and Acura of Westchester. 2026 RDX. He was very detailed and knowledgeable. I would recommend all my friends to Matt and Acura of Westchester. More
by Fcdullo12
Other Employees Tagged: Matt Belov
March 05, 2026
Both sales and service staff demonstrate exceptional professionalism, client orientation and knowledgeability. All transactions are smooth, fast and client-friendly. professionalism, client orientation and knowledgeability. All transactions are smooth, fast and client-friendly. More
by Ishpiniov
Other Employees Tagged: Matt Belov , Ivan Fedorov
February 07, 2026
Acura of westchester always goes above and beyond for my family and I. Everybody is so nice and helpful. Aleks and michelle were very helpful and made the process very smooth as always. Customer for life ! family and I. Everybody is so nice and helpful. Aleks and michelle were very helpful and made the process very smooth as always. Customer for life ! More
by Itisme10
Other Employees Tagged: Alex Markaj
February 06, 2026
Amazing experience here with sales (Dimitri) and sales manager (Frankie) putting me into the car I wanted at a fair price. Great experience in finance (Michelle) as well. People have been here for 10+ yea manager (Frankie) putting me into the car I wanted at a fair price. Great experience in finance (Michelle) as well. People have been here for 10+ years and that tenure speaks volumes about the culture of this office. Fully recommend this dealer over other Acura dealers in the area. More
by Colbysmiller
Other Employees Tagged: Dmitry Novikov
February 01, 2026
We were once again pleased on how simple the salesperson made the process so easy. made the process so easy. More
by johnnycardinal
Other Employees Tagged: Alex Markaj
January 31, 2026
Excellent service - Aleks and Ronnie were extremely friendly and knowledgeable. I was able to get into my new car in under 48 hours. friendly and knowledgeable. I was able to get into my new car in under 48 hours. More
by Nylangke1197
Other Employees Tagged: Alex Markaj
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