
Thomas Keefe
Internet Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
51 Reviews
Write a Review51 Reviews of Thomas Keefe
March 26, 2025
I had a great experience at Brilliance Honda! Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy a Tommy Keefe, was wonderful to work with! He was super friendly, easy-going, and very knowledgeable. He made the whole car buying experience easy and went above and beyond to make sure that I was happy with my purchase. He took the time to explain all the features of my new Pilot and answered all my questions. This was by far the best car buying experience I have ever had. I will definitely be a return customer. Brilliance is an all-around great dealership with a very friendly and welcoming environment. I would happily recommend them to family and friends because they make you feel like you are part of their family... More
Other Employees Tagged: Dave from Finance
March 23, 2025
Brilliance Honda is top notch. They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I hav They gave me great service and attention during my car buying experience. I would highly recommend people buy their car at Brilliance Honda. I have now bought 5 cars from this dealership. Thomas Keefe was excellent to work with. Financing was outstanding as well. The service department over the years has been outstanding as well! More
Other Employees Tagged: Dan Schmidt
December 18, 2024
Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More
Other Employees Tagged: Darrell Herbert , Tara M
December 13, 2024
Everyone on the team was exceptional. Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch with Tommy Keefe who was also friendly and efficient in responding. Once I arrived, manager Warren reviewed the deal with me personally and went over the figures with me. No price changes or hidden fees either! What a nice change from other places! Tommy was just as pleasant in person as on our correspondence too. Vince billed me out and went over my options with me and was also friendly and courteous. Total team effort and a refreshing place to go that's 100% sleeze free. * Of note, I've been dealing with Warren for 10 + years and he not only took time to make me feel welcome, but he took several calls, helped sales staff, appraised cars and was friendly to several customers in between. Thats great leadership! I have at least 5 Honda stores closer to me but Brilliance is worth the extra drive. Classy staff from head to toe! Don't settle for any dealership, treat yourself to Brilliance. More
Other Employees Tagged: Vince Wadman , Warren Cho, Tara Maxey
November 12, 2024
Friendly and knowledgeable staff made this purchase worth the 15 hour drive! Definitely a 10 the 15 hour drive! Definitely a 10 More
Other Employees Tagged: Megan Deters , Jeff Deters, Dave in Finance
September 20, 2024
My experience was very positive. I highly recommend Brilliance, and have, to anyone in the market for a new car. I highly recommend Brilliance, and have, to anyone in the market for a new car. More
Other Employees Tagged: Megan Deters, Vince Wadman
September 10, 2024
Great dealership. Tara e-mailed me the cost for the new vehicle before I came into the dealership and they far exceeded my expectations on the price that they gave me Tara e-mailed me the cost for the new vehicle before I came into the dealership and they far exceeded my expectations on the price that they gave me for my trade in. Tommy was great - no pressure and very enjoyable to work with. More
Other Employees Tagged: Tara Maxey, Dave Nielsen