Thomas James
Thomas James at Henry Brown Buick GMC
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Thomas James

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Thomas James

January 02, 2025

Dealership Rating
Employee Rating

Wagner Harrigan was very professional and strived to meet all of my requests. Would highly recommend anyone interested in purchasing a vehicle to at least check out this dealership More

by PINETOPDON
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

Jan 02, 2025

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Wagner had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2024

Dealership Rating
Employee Rating

Everyone at the dealership was fantastic! Great deal and great service from everyone, make sure to ask for Butch. More

by KERRYACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that Butch and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 19, 2024

Dealership Rating
Employee Rating

Dwayne - Outstanding Sales Experience! I recently purchased a Hummer EV, and Dwayne made the entire experience exceptional from start to finish. He was knowledgeable, professional, and More

by J.STACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard, Dwayne Champion

Dec 20, 2024

Henry Brown Buick GMC responded

It's great to hear that Dwayne was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 16, 2024

Dealership Rating
Employee Rating

Most pleasant and enjoyable car buying experience I’ve ever had. It was fast, easy, and the price never changed from the moment it was agreed upon over the phone until I signed the paperwork. More

by MATTP090
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Nick Cavalliero

Dec 16, 2024

Henry Brown Buick GMC responded

Matt, thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 07, 2024

Dealership Rating
Employee Rating

Tyler and the team went above and beyond to ensure our satisfaction with the purchase of a new 2024 GMC Acadia. This is the second vehicle I have purchased through them, and will be back for more. More

by Patrick Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Brown, Tyler Holtzman

Dec 09, 2024

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Patrick, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 22, 2024

Dealership Rating
Employee Rating

Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me More

by TWILLIAMS43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 23, 2024

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rickie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 21, 2024

Dealership Rating
Employee Rating

Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy More

by NANCYPUTMAN2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

Nov 21, 2024

Henry Brown Buick GMC responded

Thank you, Nancy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

Dealership Rating
Employee Rating

Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy More

by CEDGAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

Nov 06, 2024

Henry Brown Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for the kind words for Rickie and for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

Dealership Rating
Employee Rating

Waggy was very helpful and the overall experience was good. This is my second vehicle purchased from HB More

by ISAAC26
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

Nov 07, 2024

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Please let us know if we can be of any more assistance. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Dealership Rating
Employee Rating

Always a great experience dealing with the Henry Brown team. Responsive and ready to serve. More

by brad
Recommend Dealer
Yes
Nov 09, 2024

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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