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Thomas James
Thomas James at Henry Brown Buick GMC
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Thomas James

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8
153 Reviews
4.8

153 Reviews

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153 Reviews of Thomas James

November 22, 2024

Dealership Rating
Employee Rating

Rickey was amazing! !! He was very professional and knowledgeable of every option all the vehicles in the inventory. Rickey made our car buying experience exciting and me More

by TWILLIAMS43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Brandon Warwick, Dwayne Champion

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Nov 23, 2024

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rickie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 21, 2024

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Employee Rating

Rickie is the best to work with. And T.J. and Adrienne are top notch. Henry Brown is the best dealer in the nation. And we have worked with Rickie four times. You make it so easy More

by NANCYPUTMAN2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

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Nov 21, 2024

Henry Brown Buick GMC responded

Thank you, Nancy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

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Employee Rating

Rickie and the team at Henry Brown make it easy to purchase a car. Financing went smooth and the process was easy More

by CEDGAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Adrienne Cross

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Nov 06, 2024

Henry Brown Buick GMC responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for the kind words for Rickie and for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 06, 2024

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Employee Rating

Waggy was very helpful and the overall experience was good. This is my second vehicle purchased from HB More

by ISAAC26
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

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Nov 07, 2024

Henry Brown Buick GMC responded

Thank you so much for choosing Henry Brown Buick GMC! Please let us know if we can be of any more assistance. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 05, 2024

Dealership Rating
Employee Rating

Always a great experience dealing with the Henry Brown team. Responsive and ready to serve. More

by brad
Recommend Dealer
Yes
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Nov 09, 2024

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 27, 2024

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Employee Rating

My salesman Rickie was absolutely great, but the funding and finance experience was terrible. Nothing was explained to me regarding my trade in proceeds and registration refund. I had to call this dealershi More

by GABERTRUIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rickie Bauman

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Oct 30, 2024

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 22, 2024

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Employee Rating

Joey is an excellent sales person. Been going with him and this dealer for year's More

by JVB2317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Muna

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Oct 23, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with Joey and our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 04, 2024

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Employee Rating

They go above and beyond for me every time I go been sending friends and family here too More

by AZSUKHY602
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James my sales rep

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Oct 05, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 30, 2024

Dealership Rating
Employee Rating

Great purchase experience. Both the internet sales manager and finance manager went above and beyond for me! More

by MARLAKDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero, Gabe Harmon

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Oct 01, 2024

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 29, 2024

Dealership Rating
Employee Rating

Service was excellent, Waggy was great, all I remember was coming in to signed paperwork and leave with a car. More

by PATRICK_SAMEDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

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Sep 29, 2024

Henry Brown Buick GMC responded

Thanks, Patrick, for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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