Thomas James | Page 17

Great experience with one glitch The majority of my buying experience was great. The issue I had was that we were told the 2020 Encore had a 4 year, 48,000 mile warranty and when I The majority of my buying experience was great. The issue I had was that we were told the 2020 Encore had a 4 year, 48,000 mile warranty and when I picked it up I was told it was only a 3 year, 36,000 mile warranty. I bought the extended warranty so this cost me an extra $900. I feel like my salesperson did not take any responsibility for the error. $900 is a big deal to me as I had my budget set. More

by PATPENEGOR Verified Customer Verified Customer

Print

Dwayne was great! He explained everything through each step of the process. He was patient through all of our questions. Thank you for all of your help! step of the process. He was patient through all of our questions. Thank you for all of your help! More

by JCRUZ3043 Verified Customer Verified Customer

Print

Brandon was very professional and courtesy. This is my second lease with him. He is an asset to his company. Thank you very much David second lease with him. He is an asset to his company. Thank you very much David More

by David Verified Customer Verified Customer

Print

Rigo Ramirez did a superb job. As my husband’s full time care giver I didn’t have time to go hunting for a new car. After looking at some vehicles at your dealership, Rigo located what I wanted, delivered care giver I didn’t have time to go hunting for a new car. After looking at some vehicles at your dealership, Rigo located what I wanted, delivered it to my door in Coolidge and brought the purchasing documents with him so my husband could sign the paperwork without leaving the house. He is readily available by phone or email. He deserves praises. I couldn’t have ask for anyone more considerate. More

by DAL_CURRY Verified Customer Verified Customer

Print

Quick easy process. We had 2 littles with us and made it nice and easy. Super helpful even after purchase!! Looking to buy? Butch is the man. nice and easy. Super helpful even after purchase!! Looking to buy? Butch is the man. More

by KELSEY JACOBS Verified Customer Verified Customer

Print

These guys are awesome. No pressure just very very easy to deal with. I’ll be a Henry Brown repeat buyer in years to come to deal with. I’ll be a Henry Brown repeat buyer in years to come More

by tech032 Verified Customer Verified Customer

Print

Butch was very helpful and made the process of buying my vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experi vehicle very simple and easy. Thomas was very helpful and progressional as well. Adrienne made the process simple and fast as well and made my experience very personal. Thank you to everyone to help me with the purchase of my new vehicle! More

Print

I purchased my 2015 Buick enclave from Henry Brown and have been quite pleased with the service I have received and how courteous their staff has been. have been quite pleased with the service I have received and how courteous their staff has been. More

by THYMER1 Verified Customer Verified Customer

Print

Carol And I were truly pleased and have told all our friends I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever ha I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever had. As far as Carol and I are concerned we could not have had a better time in the purchase of the new GMC Acadia. Debbie Good, the daughter, also purchased a auto at Henry Brown, So business runs in the family. All I can say to Butch is, keep up the good work, as I know you will. Also I would like to thank Adrienne Cross as she was great and likable and very good at her job. We believe she did her best to find the best possible financing she could for us and she also helped Debbie and we were told that she and Debbie became friends. Anyway thanks to Butch and Adrienne. Henry Brown is very lucky to have these two on this payroll! Bobby & Carol Messersmith More

Print

Fast purchase They got our car ready in one evening after had sold ours that evening. I thought we were getting a 360 overview camera-not on our premium model No They got our car ready in one evening after had sold ours that evening. I thought we were getting a 360 overview camera-not on our premium model Not a big deal More

Print