Thomas Gernhart
Thomas Gernhart at Brandon Honda

Thomas Gernhart | Page 8

Assistant Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
4.8
273 Reviews

Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Specialties & Trainings

2024 Assistant Service Manager of the Year

2023 Assistant Service Manager of the Year

View more specialties & trainings
4.8

273 Reviews

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273 Reviews of Thomas Gernhart

March 15, 2025

Dealership Rating
Employee Rating

Got in at 8 appointment at 9. Waited 4 hours for oil change and transmission flush. Unacceptable! More

by jgavina05
Recommend Dealer
No
Mar 17, 2025

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the extended wait time during your recent service visit. A scheduled oil change and transmission flush should not take that long, and I understand how frustrating this must have been. Your concerns have been shared with our team to help improve our efficiency and communication. If you would like to discuss this further, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. We appreciate your patience and the opportunity to improve your experience in the future. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 14, 2025

Dealership Rating
Employee Rating

There are a lot of dealerships that take advantage of women. I feel like Tom did not do that and he took great care of me. My dad was out of town and I don’t trust dealerships, but I did trust Tom. He ga More

by Cirizarry93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2025

Dealership Rating
Employee Rating

Services were all completed very well and everything was done in a timely manner and More

by soldier1566
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Schoen

March 09, 2025

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Employee Rating

Tom was very professional and I like he did not try to upsell me on things that were not necessary for the vehicle More

by krisgoderich
Service Price Transparency
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Recommend Dealer
Yes

March 09, 2025

Dealership Rating
Employee Rating

video from the tech was so helpful to understand the problems. Thomas Gernhart explained things need to be done and cost of parts and work needed to be done. More

by anna237
Service Price Transparency
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Recommend Dealer
Yes

March 02, 2025

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Not happy. They would not give me a ride. And I Had to pay almost $400 and they said it was fixed and still was not. And I still hear the jerking noise again fr More

by MITHINM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

March 02, 2025

Dealership Rating
Employee Rating

I appreciate being able to drop off car in the morning and be given a ride to work. I like getting the video of issues or service performed to review. Tom is great at explaining service recommendations s More

by susanmodrak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2025

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Employee Rating

Excellent service Carlton make sure I was informed of everything that was going on and result my situation. Thanks to Carlton and Hani. More

by BIZBPAINTING
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Mack , Hanani Kekuewa, Carlton & Hanni

February 28, 2025

Dealership Rating
Employee Rating

Excellent work Peter Tlollincchi, ‘Mack. Tom Gernhart, Jason Beaupirere, cares for customers exceedingly well, and are very courteous. I’ m very grateful. More

by Leonida.solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mack , Peter Tollinchi, Jason beaupierre

February 24, 2025

Dealership Rating
Employee Rating

Tom has been an excellent advisor for us over the last few years. He goes above and beyond and I appreciate that. More

by brandidoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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