Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Thomas Gernhart
256 Reviews
Hometown of Wilkes Barre, PA where I worked in health care and the fire service for over 20 years prior to coming to the Honda Family. My hobbies include wrestling and racing cars, as I formerly raced go carts and cars. Education includes two Master Degrees, along with many certifications. Overall, my passion is to talk with people and meet your needs with honesty and follow through.
Read moreDealership Experience
4 yrs, 9 mos
Industry Experience
4 yrs, 9 mos
Specialties & Trainings
2024 Assistant Service Manager of the Year
2023 Assistant Service Manager of the Year
2022 Assistant Service Manager of the Year
2021 Assistant Service Manager of the Year
256 Reviews
Write a Review
256 Reviews of Thomas Gernhart
Verified Customer
May 23, 2025
I’m completely satisfied with the customer service gentleman, Tom. His explanation of everything was top notched. Ample seating in the waiting room is definitely a plus, as well. gentleman, Tom. His explanation of everything was top notched. Ample seating in the waiting room is definitely a plus, as well. More
by m13ross55
May 23, 2025
first called and dealt with the autoappointment robot. that part was terrible and suggest never to use. so had to call to talk to a service advisor and found the service advisors were friendly and helpful that part was terrible and suggest never to use. so had to call to talk to a service advisor and found the service advisors were friendly and helpful. More
by tiffanyelee
May 22, 2025
Chris Figueroa was awesome! He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. He really treated me like family. I recommend if your doing any business with Brandon honda to go see Chris. Thanks Chris. More
by DMELLIOTT
Other Employees Tagged: Carol Manning, Justin Jarrell, Bryan Coney, Christopher Figueroa
May 19, 2025
Thom Gernhart is an exceptional service manager. Tom always is sure that I understand what is needed to keep my vehicle on the road and safe. Five stars for Tom! Tom always is sure that I understand what is needed to keep my vehicle on the road and safe. Five stars for Tom! More
by broberts57
May 18, 2025
Tom was pleasant and professional. He recommended things my car may need but was not pushy. He communicated well with me. Kept me updated. He got my service done in a timely manner . He recommended things my car may need but was not pushy. He communicated well with me. Kept me updated. He got my service done in a timely manner . More
by ValricoDeb
May 18, 2025
Tom my service manager is great! He always knows how to provide the best service possible even when I don’t know what my car needs. He makes me feel like I’m appreciated as a custome He always knows how to provide the best service possible even when I don’t know what my car needs. He makes me feel like I’m appreciated as a customer! Great service! Thank you for all you do! More
by Bumbu1980
May 13, 2025
Excellent, timely and polite service. Best place to go to keep your Honda in good shape Best place to go to keep your Honda in good shape More
by edgardo.guzmansr
Other Employees Tagged: Peter Tollinchi
