Thomas Gernhart | Page 22

Every time I take my vehicle to the dealership I ask for Tom Gernhart. He is always so positive, explains everything to me in detail. This time he notified me about an open recall that I was not aware of an Tom Gernhart. He is always so positive, explains everything to me in detail. This time he notified me about an open recall that I was not aware of and informed me that they would have to order parts. Then he proceeded to tell me that once the parts arrived, he would notify me so that we could get it taken care of. More

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I arrived 15 minutes before my appointment and was told it would be 2 hours. It was just under 3 hours. Other than that, everything else was great. it would be 2 hours. It was just under 3 hours. Other than that, everything else was great. More

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One of the best experiences I have had at Brandon Honda. Appointment was conveniently made the time I wanted, On arrival I was informed my appt would take 2 hours and my vehicle was ready on time. Thank Appointment was conveniently made the time I wanted, On arrival I was informed my appt would take 2 hours and my vehicle was ready on time. Thank you Tom and the service department. More

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The service department is wonderful! They go above and beyond. The loaner vehicle I had ended up getting a screw in the tire and they brought me a new one (Which is 35 minutes from the dealership).The det beyond. The loaner vehicle I had ended up getting a screw in the tire and they brought me a new one (Which is 35 minutes from the dealership).The detailing department needs LOTS of work! This isn't the first time that I have had issues with them not doing the job right the first time, each time my car has had to go back for them to correct something. More

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Great Experience this past Saturday! Thomas Gernhardt made sure my car was serviced and always provided excellent customer service when bringing my vehicle in to Brandon Honda. made sure my car was serviced and always provided excellent customer service when bringing my vehicle in to Brandon Honda. More

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We were promptly greeted and our car was done when promised. Service was courteous and well done. promised. Service was courteous and well done. More

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Tom was polite, professional and a joy to work with. He is knowledgeable and was sure to go over everything in detail. Thank you for the great service! I’m is knowledgeable and was sure to go over everything in detail. Thank you for the great service! I’m More

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Very courteous and prompt. Kept me abreast of the status of my car throughout my visit. of my car throughout my visit. More

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Mr.C.Irvin is Excellent , He made sure that we get a good car and a good deal.he work it out so we can get the car. I would highly recommend Mr.Chritopher Irvin to anyone who would want to get a car at Honda car and a good deal.he work it out so we can get the car. I would highly recommend Mr.Chritopher Irvin to anyone who would want to get a car at Honda to go to him. Thank you Mr.Irvin for all the work to get my car, More

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Thomas Gernhart was great in helping me as a first timer to Brandon Honda .Impeccable customer service! He was busy but each one of his customers received quality service. Every questioned was answered I wa to Brandon Honda .Impeccable customer service! He was busy but each one of his customers received quality service. Every questioned was answered I watched. As a customer service consultant, I get a lot of my material from watching how service is provided. I ranked Thomas high on my list of examples to follow. More

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