Thien Lam
Thien Lam at Colorado Auto Finders
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Thien Lam

Finance Manager

Colorado Auto Finders

12351 E Arapahoe Rd
Centennial, CO 80112

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5.0
11 Reviews

Thien (T) Lam is a Colorado native and graduated from the University of Colorado, Colorado Springs with a degree in Business Managements. He is excited to be in the automotive industry and treats all of his customers like family. In addition to cars, T is also passionate about photography and sports. T is a huge fan of the Denver Nuggets.

5.0

11 Reviews

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11 Reviews of Thien Lam

July 13, 2024

Dealership Rating
Employee Rating

Aside from the fact that it could have been my worst day ever for personal reasons I was treated with kindness, patience and respect as I worked through my issue. Jacob was very intuitive and the entire car More

by tissalgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Summers

December 12, 2023

Dealership Rating
Employee Rating

Amazing staff ! owners of the company are amazing people highly recommend to buy a vehicle from them . Bought two vehicles from Colorado Auto Finders . Great service More

by Jaymayo293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

Colorado Auto Finders responded

Hello Johnathan, It was an absolute pleasure doing business with you, and your beautiful family. We are thrilled that you had a positive experience, and are excited to earn your business in the future.

October 17, 2023

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Employee Rating

The best place to buy a car,I really recommend this dealer, better than other dealers. More

by Hctorbustillos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 03, 2023

Dealership Rating
Employee Rating

Just want to say Francis was very helpful she did a wonderful job getting me my car, Colorado auto was a great buying experience will be getting my next car there they are awesome and very friendly! More

by Kanrmasters.km
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Colorado Auto Finders responded

Thank you for taking your time to leave us a review. We are happy to hear that Francis was able to make your buying experience a great one. We look forward to working with you in the future!

September 06, 2023

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Employee Rating

Friendly staff. Good selection. Responsive to requests. Easy paperwork. Clear instructions on what was needed after purchase. No hard selling on warranties and More

by andytitterton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ali Awada , Nate Kanwai

Oct 23, 2023

Colorado Auto Finders responded

Thank you for leaving us a review. We are happy to hear that our emphasis on customer service and no pressure was able to make the purchase an easy one.

December 27, 2021

Dealership Rating
Employee Rating

I had a wonderful experience here at Colorado Auto Finders. I came in to look at a certain vehicle but arriving at the lot saw something else that caught my eye and T came to assist me and after that More

by Nhuntley2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Russman, Sean Russo

Jan 10, 2022

Colorado Auto Finders responded

Hello Nhuntley2001, Thank you so much for your business! T is going to love hearing about your experience and we look forward to serving you again.

August 09, 2021

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Employee Rating

Went in there to buy a Corvette turns out they didn’t have a clue about the car they was asking $25,000 the battery was dead engine lights were on brakes were making a noise and the clutch was going out More

by Buyer beware
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Williams, Phil Shumate , Zee Al Zuwaini, Kenya Jimenez

Aug 09, 2021

Colorado Auto Finders responded

Thank you for your feedback. We're very sorry to hear that you had such a negative experience. We made our very best effort to please you, despite some extenuating circumstances being beyond our control. We're sorry we missed the mark and will use your feedback to improve in the future. Thank you again for letting us know about your experience and again, we apologize.

July 13, 2021

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Employee Rating

When I was looking for my Audi and came to Colorado Auto Finders everyone greeted me with a smile. They kicked butt on getting me approved and didn't waste anytime. There was also no pressure which is reall More

by bonniekesterson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Colorado Auto Finders responded

Thank you for the awesome, 5 star review, Bonnie! Your kind words will make T's day! Thank you again for choosing Colorado Auto Finders!

May 26, 2021

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Employee Rating

Email to dealer--Based on reading quite a few negative reviews of your dealership, and the fact that you ran my credit, without the courtesy of getting back to me about the results (regardless of what sai More

by JEEPS 209
Customer Service
Friendliness
Price
Recommend Dealer
No
May 31, 2021

Colorado Auto Finders responded

Hi Tim. We're sorry to see that you had such a frustrating experience. On Monday, we submitted your information to four credit unions. The credit union that we were able to get you approved with did not give their approval until Tuesday. The salesman you were working with, as well as our financing manager had this Tuesday off. However, they both responded to you promptly on Wednesday morning to communicate that we were able to get you approved and received no response back from you. Thank you again for your feedback.

December 11, 2020

Dealership Rating
Employee Rating

T and George was the best.very clean and sanitized inviorment.we will defiantly spread the word for every one to go here.very friendly. More

by ericdavenport533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Colorado Auto Finders responded

Thank you for the awesome review, Eric! It was pleasure working with you and we'll let T and George know they delivered a great experience! Thank you again for choosing Colorado Auto Finders!

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