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247 Reviews of Theresa Karas
December 10, 2024
Buying experience was smooth and easy. Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me back after multiple messages left, over one week. Getting the go around and no one is willing or able to assist. My sales person Kathryn, has no idea what is going on with my truck, she simply passed my info to service manager/advisor Jeff saying he will be in contact with me. Nick has been the ONE saving grace and only person who has answers calls and follows-up. He’s not able to provide what I need since it’s not his department. Overall lack of care and effort. Ridiculous. More
by DE6
Verified CustomerOther Employees Tagged: Nick Nakama , Kathryn 3 stars
December 07, 2024
Very friendly. Akira was a great salesman. It was a Pleasurable car buying experience and the in and out time of buying a car was fast. Akira was a great salesman. It was a Pleasurable car buying experience and the in and out time of buying a car was fast. More
by Shane millard
Other Employees Tagged: Akira
November 29, 2024
The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. lack of communication and long waiting period for my car to ship is unacceptable. More
by FWTURRI
Other Employees Tagged: Nick Nakama, Andrew Morey
November 23, 2024
Helped me find and purchase my first car, very happy with everyone there who helped me out. everyone there who helped me out. More
by KAMEA.RTW
Other Employees Tagged: Dante Jovenal
November 12, 2024
Great sales team especially Dante, he really gave us a lot options. We really enjoy our time there thank you. lot options. We really enjoy our time there thank you. More
by SAMBAILEY96792
Other Employees Tagged: Dante Jovenal
November 12, 2024
very satisfied with the help they did to me inregards of what i am looking for. what i am looking for. More
by RITASIPENUK77
Other Employees Tagged: Dante Jovenal
November 10, 2024
Our sales associate was helpful and friendly, though I feel other staff members there should be a little more professional especially when customers are around. feel other staff members there should be a little more professional especially when customers are around. More
by BOBBYBOY96792
November 04, 2024
Bought in good faith but had issues before making 3 months. Inconvenienced my time no care months. Inconvenienced my time no care More
by KBALANON
Other Employees Tagged: Jeff Lee, Nick Nakama
November 03, 2024
I was looking for a brand new car but the person help me never ask. I myself forgot to ask but I though it’s will a brand new . I ask him but already done everything. I feel so bad but the car look good I never ask. I myself forgot to ask but I though it’s will a brand new . I ask him but already done everything. I feel so bad but the car look good I will have problems so soon. My car I traded in when I got it it was brand new I never put in the shop More
by ANSYSIMOR15
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