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Jeff Huang
Jeff Huang at Honolulu Buick GMC
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Jeff Huang

Service Advisor

Honolulu Buick GMC

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.4
119 Reviews

Old fashion, raised by my grandparents. Taught to be straight forward and take people concern seriously. Their life can be effected by my judgement and recommendations. If you want someone to give you straight forward answer without sugarcoating it. I am the person you talk to.

Dealership Experience

6 yrs, 7 mos

Industry Experience

29 yrs, 10 mos

Specialties & Trainings

Getting things DONE.

4.4

119 Reviews

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119 Reviews of Jeff Huang

May 22, 2024

Dealership Rating
Employee Rating

Friendly and very helpful. This is my very first time and I love my experience. More

by hafokaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah

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May 28, 2024

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

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Employee Rating

Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More

by white.kevin.b
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin is a 5 star!

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May 28, 2024

Honolulu Buick GMC responded

Thank you, Kevin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 21, 2024

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Employee Rating

The customer service and the convenience of the service department is really good. Great people to work with and communication is always good. More

by KAITO.MURANAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo

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May 28, 2024

Honolulu Buick GMC responded

Thank you, Kaito, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 18, 2024

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Employee Rating

The dealership went through a rough time but they made tremendous changes more so in the service department. I really appreciate the new staff especially Micah he is an asset please don’t lose him! More

by Koohammah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah has been nothing but professional and very reliable I give him 5 stars as well

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May 19, 2024

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 02, 2024

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Employee Rating

Svc was fast, appreciated the customer svc. recommendation was provided and contacted after completion. Awesome Job! More

by IEROMEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Juanita Ocampo, Theresa Karas, Jenn Turner

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May 03, 2024

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu Buick GMC , we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 10, 2024

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The past service on my Elevation truck took longer than what was promised. Service writer told me 1-1/2 hours and my appointment was at 0800. I didn’t leave until 1330. More

by Richard.atiburcio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

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Apr 10, 2024

Honolulu Buick GMC responded

Thank you for this feedback, Richard. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 18, 2023

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Employee Rating

The service was fast and efficient. I didn't have to wait long and be people were courteous. More

by abnaone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Iwasaki

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Dec 18, 2023

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Jeff was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

December 15, 2023

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Employee Rating

Great service plus advice on next things to do. Fast and reliable nice waiting room with bathroom More

by DPKRHINOART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 16, 2023

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 16, 2023

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Employee Rating

Honolulu Buick GMC made it easy schedule my next service appointment online. Then when I took my vehicle in the service was fast and the service representative explained everything that was completed. More

by KQM808
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2023

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 25, 2023

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Employee Rating

Hola, the dealership had me wait a month in a half to pick my car up 6-weeks for l could drive away with my vehicle, because the dealership corrected my registration documents More

by GANDYA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ashley Iwasaki, Irene Nicholson

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Oct 29, 2023

Honolulu Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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