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253 Reviews of Theresa Karas
January 12, 2025
It was Informative and helped with all the questions and info I needed to know. info I needed to know. More
by RONALDRIVERA88
Verified CustomerOther Employees Tagged: Dante Jovenal
January 11, 2025
Excellent service, clean environment, friendly staff, a lot of choices, easy, but monthly payment was too high, it could do better to lower the payment lot of choices, easy, but monthly payment was too high, it could do better to lower the payment More
by RoyAnub
Other Employees Tagged: Andrew Morey , Akira Wood, KoOlina Babe Anub
January 10, 2025
manager and one salesperson seemed honest. another salesperson didn't. hence the 3 star review another salesperson didn't. hence the 3 star review More
by RANDALL.KAYA
Other Employees Tagged: Kalai Mukawa, Dante Jovenal
January 10, 2025
Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family and make the buying experience awesome for me and my family More
by Ranger2017
Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Jeff Huang , Akira
January 05, 2025
I presented my loan check in January 2025, also presented my sales person my Costco Auto sales program incentive $1000 worksheet and asked to honor this incentive, ask to let the manager know and no response my sales person my Costco Auto sales program incentive $1000 worksheet and asked to honor this incentive, ask to let the manager know and no response. More
by JASPER_GREEN
January 01, 2025
Customer service was very professional polite, courteous, and treated me as a family with respect and honor as a Veteran. courteous, and treated me as a family with respect and honor as a Veteran. More
by ARMYMEDIC222008
Other Employees Tagged: Jenn Turner, Dante Jovenal, Nick Nakama, Andrew Morey , O’okina Anub
December 27, 2024
No communication. Won't answer phones. Car had been in and out of service for 2 months with no update. Won't answer phones. Car had been in and out of service for 2 months with no update. More
by IMATEO
Other Employees Tagged: Kalai Mukawa, Jeff Huang, Andrew Morey
December 10, 2024
Buying experience was smooth and easy. Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me Customer service is TERRIBLE. Just need an update of my truck that is getting warranty/recall work done. The service manager Jeff has not called me back after multiple messages left, over one week. Getting the go around and no one is willing or able to assist. My sales person Kathryn, has no idea what is going on with my truck, she simply passed my info to service manager/advisor Jeff saying he will be in contact with me. Nick has been the ONE saving grace and only person who has answers calls and follows-up. He’s not able to provide what I need since it’s not his department. Overall lack of care and effort. Ridiculous. More
by DE6
Other Employees Tagged: Nick Nakama , Kathryn 3 stars
December 07, 2024
Very friendly. Akira was a great salesman. It was a Pleasurable car buying experience and the in and out time of buying a car was fast. Akira was a great salesman. It was a Pleasurable car buying experience and the in and out time of buying a car was fast. More
by Shane millard
Other Employees Tagged: Akira
November 29, 2024
The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. lack of communication and long waiting period for my car to ship is unacceptable. More
by FWTURRI
Other Employees Tagged: Nick Nakama, Andrew Morey
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