Theresa Karas
Theresa Karas at Honolulu GMC Cadillac

Theresa Karas

Finance Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

4.7
243 Reviews
4.7

243 Reviews

Write a Review

243 Reviews of Theresa Karas

November 12, 2024

Dealership Rating
Employee Rating

Great sales team especially Dante, he really gave us a lot options. We really enjoy our time there thank you. More

by SAMBAILEY96792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

November 12, 2024

Dealership Rating
Employee Rating

very satisfied with the help they did to me inregards of what i am looking for. More

by RITASIPENUK77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

November 10, 2024

Dealership Rating
Employee Rating

Our sales associate was helpful and friendly, though I feel other staff members there should be a little more professional especially when customers are around. More

by BOBBYBOY96792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We'll be sure to share your feedback with our crew. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 04, 2024

Dealership Rating
Employee Rating

Bought in good faith but had issues before making 3 months. Inconvenienced my time no care More

by KBALANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Lee, Nick Nakama

Nov 08, 2024

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 03, 2024

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Employee Rating

I was looking for a brand new car but the person help me never ask. I myself forgot to ask but I though it’s will a brand new . I ask him but already done everything. I feel so bad but the car look good I More

by ANSYSIMOR15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 01, 2024

Dealership Rating
Employee Rating

Theresa is a very thorough and professional associate, and I would recommend her to any customer. More

by CHUCKSMITHTS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago

Nov 04, 2024

Honolulu GMC Cadillac responded

We are very happy to hear Theresa and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 31, 2024

Dealership Rating
Employee Rating

The service center is a great center. The only issue I have is that it is very difficult to get in contact with them on the phone. Which forced me to drive out there to discuss when the p More

by KARISMADANIEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Honolulu GMC Cadillac responded

KARISMADANIEL, thank you for your feedback. We're glad to hear you find our service center great but apologize for the communication issues you've experienced at Honolulu Buick GMC Cadillac. We'll work on improving this and ensure someone follows up with you soon regarding your 2024 Lyric parts update!

October 26, 2024

Dealership Rating
Employee Rating

Although we know the process of purchasing a vehicle can be quite awhile, I can say we did have Excellent Customer Service. Thank you! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Akira Wood

Oct 27, 2024

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jo, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 19, 2024

Dealership Rating
Employee Rating

Andrew was fantastic and very helpful. We now have the perfect vehicle for our family and small business. More

by ALEXISKELLY82
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey

Oct 20, 2024

Honolulu GMC Cadillac responded

Alexis, Thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad Andrew was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

October 17, 2024

Dealership Rating
Employee Rating

Awesome service department. Took care of my vehicles needs when I needed it most. Took longer than expected but they got it done. More

by KKC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Honolulu GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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