Theresa Karas
Theresa Karas at Honolulu GMC Cadillac

Theresa Karas

Finance Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

4.7
245 Reviews
4.7

245 Reviews

Write a Review

245 Reviews of Theresa Karas

November 29, 2024

Dealership Rating
Employee Rating

The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. More

by FWTURRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Nakama, Andrew Morey

Nov 29, 2024

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 23, 2024

Dealership Rating
Employee Rating

Helped me find and purchase my first car, very happy with everyone there who helped me out. More

by KAMEA.RTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

Nov 25, 2024

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Nov 26, 2024

Honolulu GMC Cadillac responded

We couldn’t ask for a better review of Honolulu Buick GMC Cadillac. Thank you for your support and please let us know how we can serve you in the future!

November 12, 2024

Dealership Rating
Employee Rating

Great sales team especially Dante, he really gave us a lot options. We really enjoy our time there thank you. More

by SAMBAILEY96792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

Nov 14, 2024

Honolulu GMC Cadillac responded

We're delighted to hear that Dante and the sales team at Honolulu Buick GMC Cadillac provided you with plenty of options and a great experience. Thank you for choosing us, enjoy your new vehicle!

November 12, 2024

Dealership Rating
Employee Rating

very satisfied with the help they did to me inregards of what i am looking for. More

by RITASIPENUK77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

Nov 14, 2024

Honolulu GMC Cadillac responded

We love hearing from our customers and are pleased to learn about your satisfaction with your recent visit. Please let us know how we can serve you in the future at Honolulu Buick GMC Cadillac!

November 10, 2024

Dealership Rating
Employee Rating

Our sales associate was helpful and friendly, though I feel other staff members there should be a little more professional especially when customers are around. More

by BOBBYBOY96792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu GMC Cadillac. We'll be sure to share your feedback with our crew. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 04, 2024

Dealership Rating
Employee Rating

Bought in good faith but had issues before making 3 months. Inconvenienced my time no care More

by KBALANON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Lee, Nick Nakama

Nov 08, 2024

Honolulu GMC Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 03, 2024

Dealership Rating
Employee Rating

I was looking for a brand new car but the person help me never ask. I myself forgot to ask but I though it’s will a brand new . I ask him but already done everything. I feel so bad but the car look good I More

by ANSYSIMOR15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

November 01, 2024

Dealership Rating
Employee Rating

Theresa is a very thorough and professional associate, and I would recommend her to any customer. More

by CHUCKSMITHTS
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago

Nov 04, 2024

Honolulu GMC Cadillac responded

We are very happy to hear Theresa and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

October 31, 2024

Dealership Rating
Employee Rating

The service center is a great center. The only issue I have is that it is very difficult to get in contact with them on the phone. Which forced me to drive out there to discuss when the p More

by KARISMADANIEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Honolulu GMC Cadillac responded

KARISMADANIEL, thank you for your feedback. We're glad to hear you find our service center great but apologize for the communication issues you've experienced at Honolulu Buick GMC Cadillac. We'll work on improving this and ensure someone follows up with you soon regarding your 2024 Lyric parts update!

October 26, 2024

Dealership Rating
Employee Rating

Although we know the process of purchasing a vehicle can be quite awhile, I can say we did have Excellent Customer Service. Thank you! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa , Akira Wood

Oct 27, 2024

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jo, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

1
...

Dealership Inventory (188 Vehicles)

used 2017 Nissan Sentra car, priced at $11,160
2017 Nissan Sentra
used
Brilliant Silver exterior
Automatic
Front-wheel Drive
used 2023 Kia Niro car, priced at $32,787
2023 Kia Niro
used
Steel Gray exterior
Automatic
Front-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $85,840
2025 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2024 GMC Canyon car, priced at $52,820
2024 GMC Canyon
new
Summit White exterior
Automatic
Four-wheel Drive
used 2019 Buick Enclave car, priced at $23,223
2019 Buick Enclave
used
Satin Steel Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac Escalade car, priced at $187,582
2025 Cadillac Escalade
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive