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Theresa Karas
Theresa Karas at Honolulu GMC Cadillac

Theresa Karas

Finance Manager

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

4.7
257 Reviews
4.7

257 Reviews

Write a Review

257 Reviews of Theresa Karas

February 01, 2025

Dealership Rating
Employee Rating

Dante was knowledgeable and amazing. We appreciate his positive attitude and professionalism. Dante helped us trust GMC again after the last vehicle we got from there in 2019. More

by LINAMATAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal, Andrew Morey

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Feb 03, 2025

Honolulu GMC Cadillac responded

Thank you so much for your kind words for Dante, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 31, 2025

Dealership Rating
Employee Rating

THEY DON'T CARE ABOUT ME AND MY LIFE BECAUSE THEY DON'T WON'T TO HELP ME WITH MONTH PAYMENT FOR MY CAR AND MY FATHER AND HIS FATHER LOVE GMC CADILLAC AND MOR I WON'T MY ESCALATE BACK. More

by DAVID.TATAIPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Juanita Ocampo, Jeff Lee, Jeff Huang, Eric Cheigh

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Jan 31, 2025

Honolulu GMC Cadillac responded

David, Over the last 6 months we have attempted to accommodate you with payment options for your outstanding service bill. Your vehicle is ready for pick up. Please visit the dealership to pay your balance and pick up your vehicle. Honolulu Cadillac

January 31, 2025

Dealership Rating
Employee Rating

Helpful and polite. Would be happy to get service there anytime again. Great service overall. More

by JAY4SURF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Dante Jovenal

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Feb 03, 2025

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 27, 2025

Dealership Rating
Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama, Andrew Morey

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 12, 2025

Dealership Rating
Employee Rating

It was Informative and helped with all the questions and info I needed to know. More

by RONALDRIVERA88
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

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Jan 13, 2025

Honolulu GMC Cadillac responded

Ronald, thank you for choosing Honolulu GMC Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 11, 2025

Dealership Rating
Employee Rating

Excellent service, clean environment, friendly staff, a lot of choices, easy, but monthly payment was too high, it could do better to lower the payment More

by RoyAnub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Morey , Akira Wood, KoOlina Babe Anub

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Jan 13, 2025

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu GMC Cadillac. We appreciate your business and hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 10, 2025

Dealership Rating
Employee Rating

manager and one salesperson seemed honest. another salesperson didn't. hence the 3 star review More

by RANDALL.KAYA
Recommend Dealer
Yes

Other Employees Tagged: Kalai Mukawa, Dante Jovenal

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Jan 10, 2025

Honolulu GMC Cadillac responded

We're sorry to hear you didn't have a 5-star experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 10, 2025

Dealership Rating
Employee Rating

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family More

by Ranger2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Jeff Huang , Akira

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Jan 10, 2025

Honolulu GMC Cadillac responded

We're delighted to hear that our team at Honolulu Buick GMC Cadillac made your buying experience a memorable one for you and your family. Thank you for the kind words, and we hope you're enjoying your new vehicle!

Jan 11, 2025

Ranger2017 responded

Outstanding Supporting Cast, everyone was very helpful and make the buying experience awesome for me and my family!! Mahalo!!

January 05, 2025

Dealership Rating
Employee Rating

I presented my loan check in January 2025, also presented my sales person my Costco Auto sales program incentive $1000 worksheet and asked to honor this incentive, ask to let the manager know and no response More

by JASPER_GREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 06, 2025

Honolulu GMC Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jasper, feel free to contact us at your convenience. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 01, 2025

Dealership Rating
Employee Rating

Customer service was very professional polite, courteous, and treated me as a family with respect and honor as a Veteran. More

by ARMYMEDIC222008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Turner, Dante Jovenal, Nick Nakama, Andrew Morey , O’okina Anub

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Jan 02, 2025

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! We're honored to have provided a respectful and courteous service at Honolulu Buick GMC Cadillac. We appreciate your support and look forward to serving you again in the future!

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